Assessment Coordinator (MA/MSW)

UHS•Washington, DC

3d•Onsite

About The Position

The Assessment Coordinator is a patient‑centered role supporting them and their families during some of their most important moments. This position serves as the first point of contact for individuals ages 5–65+, conducting compassionate interviews and clinically informed assessments to determine the best path forward for care. The Assessment Coordinator collaborates closely with our Business Office to ensure smooth financial onboarding and partner with Utilization Review to secure certifications for admitted patients. If you’re someone who thrives in a fast‑paced environment, values teamwork, and is motivated by making a real impact on patient access and experience, this is a role where you can truly shine.

Requirements

LPC or LICSW in the District of Columbia
Master's Degree in Social work or a clincial mental health field
One or more years of experience working in a psychiatric and chemical dependency seting
At least 1-3 years of intake/admissions experience in a managed care setting
Experience working with referral agencies to provie patient support
BLS or CPR from the American Heart Association
Working knowledge of crises intervention procedures
Working knowledge of voluntary admission and involuntary procedures for court committment

Responsibilities

Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
Document patient responses, ensure completion of pre‑evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
Coordinate daily with supervisors to prioritize follow‑ups, complex cases, tours, and workload for 24‑hour assessment coverage.
Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no‑shows to support continuity of care.
Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
Review test-call results and contribute to corrective action plans to improve service quality.
Participate in admissions operations during night shifts, including census tracking and admissions processing.
Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.