ASI Event Assistant PTS

Associated Students•Pomona, CA

2d•Onsite

About The Position

Associated Students, Inc. (ASI) is a non-profit corporation established in 1963, guided by a student board and managed by professional staff. ASI is part of the Cal Poly Pomona Division of Student Affairs and serves over 27,000 students by providing engagement opportunities, employment, and various programs and services including recreation, wellness, student union activities, student government, and childcare. ASI also provides operational support in human resources, finance, IT, facilities management, and marketing. As an evolving learning organization, ASI is committed to team learning, co-creation, adaptability, care, growth, equity, diversity, and inclusion. The organization is currently re-imagining its vision, mission, and core values and seeks dynamic team members who align with these principles.

Requirements

American Red Cross First Aid, CPR/AED for the Professional Rescuer and Administering Emergency Oxygen certification (must be obtained within 30 days of hire, training provided by ASI).
Ability to react calmly and effectively in stressful situations.
Ability to follow routine verbal and written instructions.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to maintain professional work conduct.
Ability to make independent decisions and make recommendations.
Ability to adhere to work rules, follow directions, use time effectively, and work productively without close supervision.
Demonstrated ability to work with a diverse student population and campus community.
Ability to operate a computer workstation using word processing, spreadsheet, and other relevant computer applications.
Ability to successfully pass a background screening.
Must be a Cal Poly Pomona student eligible to work in the US.
Must be enrolled in a minimum of 6.0 units (undergraduate) or 4.0 units (graduate) during the regular term (exceptions for summer and graduation applicants).
Minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing.
Individuals enrolled only in Extended University are not eligible for hire.

Nice To Haves

Experience working in event support, recreation, or a similar environment.

Responsibilities

Provide frontline support services including general customer service and equipment setup/breakdown for events in the Bronco Student Center, Bronco Recreation and Intramural Complex, and designated outdoor spaces.
Serve as the primary onsite contact for events, providing day-of support and communicating/enforcing event policies and operating procedures.
Ensure client event expectations are met in a positive manner and respond to client and attendee inquiries with a high level of customer service.
Refresh rooms between events, including vacuuming, wiping furniture, and emptying trash.
Provide event support during events, such as check-in, line management, and signage.
Retrieve, maintain, and organize all event equipment, including tables, chairs, projectors, and cables.
Assist with audio/visual setup and breakdown, including projectors, webcams, and power cables.
Plan daily work based on information from event operation reports.
Navigate computerized reservation systems like 25live, Social Tables, and 7 Point Ops.
Enforce rules and safety regulations for events using ASI facilities.
Provide excellent communication during emergency situations until emergency medical services arrive.
Collaborate with Conference and Events and Operations teams for optimal logistical event support.
Maintain a professional appearance and attitude.
Report basic facility maintenance and custodial needs for event spaces.
Complete appropriate activity reports.
Perform other related duties as assigned.