Intern - Ambulatory Surgery Center (ASC)

Atlas Healthcare Partners•Tucson, AZ

About The Position

The ASC Intern provides administrative and non-clinical support to an ambulatory surgery center while gaining supervised exposure to healthcare operations and the patient experience. The intern assists center leadership, front-office staff, and nursing staff with routine administrative activities, patient-facing support, supply and work-area organization, and non-clinical activities such as bed and room turnovers. The role follows established processes and procedures under regular supervision and provides exposure to multiple areas of ASC operations in a fast-paced healthcare environment. The intern does not independently provide patient care or perform duties that require a professional license or certification. The role also excludes independent registration or financial functions, financial counseling, insurance-benefit determinations, collecting patient financial responsibility, and obtaining insurance authorizations. The intern must maintain patient privacy and confidentiality and follow applicable HIPAA, infection prevention, safety, regulatory, accreditation, and center requirements.

Requirements

  • Ability to maintain confidentiality and appropriately manage sensitive information.
  • Strong interpersonal and communication skills.
  • Ability to follow instructions, work collaboratively, and maintain professionalism in a healthcare environment.
  • Basic computer and organizational skills.

Nice To Haves

  • Current student with an interest in healthcare, healthcare administration, nursing, business, or a related field.

Responsibilities

  • Provide routine administrative support, including filing, scanning, organizing documents, preparing materials, and data entry.
  • Greet and assist patients, visitors, physicians, and team members, and direct them to the appropriate area or staff member.
  • Assist front-office staff with registration-related administrative support, such as organizing paperwork and preparing patient materials, as directed.
  • Support nursing staff with non-clinical activities, including bed and room turnovers, changing linens, preparing patient areas between cases, and restocking supplies.
  • Maintain clean, orderly, organized, and appropriately stocked patient-care and common areas.
  • Organize inventory and supplies and identify items requiring replenishment.
  • Assist with non-clinical patient-flow activities, including escorting or directing patients and families when appropriate and under staff direction.
  • Support center projects and other administrative or operational activities that provide exposure to ASC operations.
  • Communicate professionally and respectfully with patients, families, physicians, vendors, and team members.
  • Maintain patient privacy and confidentiality and follow applicable HIPAA, infection prevention, safety, regulatory, accreditation, and center requirements.
  • Perform other appropriate administrative and non-clinical support duties assigned by center leadership.
  • Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards, and demonstrate the organization's core and leader behaviors in providing customer service.
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