Surgery Scheduler

California Pain•San Diego, CA
•Onsite

About The Position

The ASC Front Office Surgery Scheduler coordinates and schedules surgical procedures at the Ambulatory Surgery Center. The role is the primary point of contact between patients, physicians, and surgical staff, helping ensure timely, accurate scheduling and preoperative preparation. The position works in a fast-paced medical office environment and requires strong communication and attention to detail. The scheduler also supports front-office administration as needed and maintains compliance with HIPAA and ASC regulatory requirements. The position is based in La Mesa in an office environment within an Ambulatory Surgery Center.

Requirements

  • High school diploma or equivalent.
  • At least 1–2 years of experience in a medical office or surgical scheduling environment.
  • Strong computer skills, including experience with EMR systems and Microsoft Office Suite.
  • Excellent interpersonal, organizational, and multitasking abilities.
  • Ability to maintain professionalism and confidentiality in all situations.

Nice To Haves

  • Familiarity with insurance processes and medical terminology.

Responsibilities

  • Coordinate and schedule surgical procedures with physicians, nurses, and patients.
  • Verify surgery times, locations, required equipment, and staff availability.
  • Obtain prior authorizations and insurance verifications for scheduled procedures.
  • Communicate pre-operative instructions to patients and ensure required paperwork and lab work are completed.
  • Enter and maintain accurate scheduling information in the electronic medical records (EMR) system.
  • Collaborate with the billing department to confirm payer coverage and patient responsibility.
  • Manage the surgical calendar to avoid conflicts and ensure optimal use of ASC resources.
  • Respond to scheduling inquiries from patients, surgeons, and staff.
  • Assist front desk staff with check-in and check-out, phones, and other administrative tasks as needed.
  • Maintain compliance with HIPAA and ASC regulatory requirements.
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