Arts Center Front of House Supervisor
About The Position
Provo City is hiring a part-time Front of House Supervisor for the Covey Center for the Arts. The role supervises the box office and assists Covey Center customers and guests. The work schedule follows the performance schedule and may include evening, weekend, and occasional holiday hours. Weekly hours vary with the performance schedule and will not exceed an annual average of 20 hours. Long shifts may be required. Work is indoors and may involve stressful situations, including emergencies, strict deadlines, and contact with individuals in confrontational or uncomfortable circumstances. Applicants must meet the listed minimum qualifications. Candidates selected for hire must successfully pass a drug screen and criminal background check. Provo City is an Equal Employment Opportunity employer.
Requirements
- High school diploma or equivalent (GED).
- Two years of box office or performing arts-related experience.
- Six months of experience working in a supervisory role.
- Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.
- Must be able and willing to work weekdays, evenings, weekends, and occasional holidays.
Nice To Haves
- Ticketing software experience is highly desirable.
Responsibilities
- Supervise daily box office operations during evening and weekend performances.
- Facilitate ticket sales.
- Supervise box office employees.
- Act as a liaison between clients, guests, and Covey Center staff.
- Provide excellent customer service to guests.
- Assist with deposits, audits, scheduling, and staff training.
- Perform light custodial tasks as needed.
- Help in other areas of the building as needed.
- Perform other related duties as required.
Benefits
- Eligible to contribute to individual retirement savings plans through the City, including 401(k), 457, Roth IRA, and/or Traditional IRA.
- Free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park.
- Free Provo City Library card.
- 25% discount on Provo Recreation Center memberships for direct family.
- Discounts from various local and national vendors.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
