Arts Center Front of House Supervisor
About The Position
Provo City is seeking a part-time Arts Center Front of House Supervisor for the Covey Center for the Arts. The role supervises the box office and assists customers, supporting the arts programs provided to Provo City residents. The work schedule is determined by the performance schedule and may include weekday evenings, Saturdays, weekends, and occasional holidays. Weekly hours depend on the performance schedule and will not exceed an annual average of 20 hours. Long shifts may be required. The position is indoors and may involve high-stress situations, including handling emergencies, meeting strict deadlines, and interacting with people in confrontational or uncomfortable circumstances. Candidates selected for hire must pass a drug screen and criminal background check. Applicants must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.
Requirements
- High school diploma or equivalent (GED).
- Two years of box office or performing arts-related experience.
- Six months of experience working in a supervisory role.
- Comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.
- Ability and willingness to work weekdays, evenings, weekends, and occasional holidays.
- If selected for hire, successfully pass a drug screen and criminal background check.
Nice To Haves
- Ticketing software experience is highly desirable.
Responsibilities
- Supervise daily box office operations during evening and weekend performances.
- Facilitate ticket sales.
- Supervise box office employees.
- Act as a liaison between clients, guests, and Covey Center staff.
- Provide excellent customer service to guests.
- Assist with deposits, audits, scheduling, and staff training.
- Perform light custodial tasks as needed.
- Help in other areas of the building as needed.
- Perform other related duties as required.
Benefits
- Eligible to contribute to individual retirement savings plans through the City, including 401k, 457, Roth IRA, and/or Traditional IRA.
- Free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park.
- Free Provo City Library Card.
- 25% discount on Provo Recreation Center memberships for direct family only.
- Discounts from various local and national vendors.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
High school or GED
