Artisan Bread Specialist

Harmons•Midvale, UT

1d•Onsite

About The Position

The Artisan Bread Specialist educates customers, builds customer relationships, and grows sales in the artisan bread category. The role involves cutting artisan breads with slicers and knives; preparing, baking, and packaging crostini; sampling products at the artisan counter and throughout the store; stocking the artisan counter; and providing exceptional customer service. The specialist maintains product quality, freshness, assortment, and inventory; ensures accurate pricing and signage; and keeps the artisan area clean and sanitized. The role also includes educating customers about artisan bread ingredients, flavors, cooking suggestions, and care, tracking waste, removing prior-day bread, maintaining displays throughout the store, and promoting products through sampling. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to hot, cold, slippery, dusty, and wet conditions.

Requirements

Current Food Handler’s Permit.
Ability to sell and promote products.
Basic math skills, including the ability to halve or double recipes.
Knowledge of baking procedures and times.
Ability to interpret policies and procedures.
Strong organization and planning skills.
Solid verbal and listening communication skills to communicate effectively with customers and associates.
Ability to accept constructive review and be accountable for personal and team success.
Ability to make logical, significant decisions using recognized skills and techniques.
Integrity, a positive attitude, self-direction, and the ability to work collaboratively in support of Harmons’ mission.
Ability to work weekends, evenings, and holidays.
Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive wrist and hand motions; coordinate eyes, hands, and feet; and hear and respond to customer inquiries.
Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 30 pounds.

Nice To Haves

High school diploma or GED preferred.
One year of bakery or sales experience preferred.
Enjoyment of working with and handling artisan breads and dough.
Enjoyment of cooking and eating a variety of artisan bread products.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of bakery products and services.
Maintain the appropriate product assortment and inventory levels for the artisan bread counter.
Confirm pricing accuracy and signage for artisan bread products, with particular attention to advertised items.
Clean and sanitize the artisan area daily and maintain company appearance standards.
Deliver excellent customer service.
Educate customers about ingredients, flavor, cooking suggestions, and care of Harmons’ artisan breads.
Remove prior-day bread from the shelf and track waste.
Keep artisan breads and rolls displayed throughout the day across the store, including in the salad bar area.
Prepare, package, label, and display crostini.
Promote and sell artisan bread through sampling at the service counter and throughout the store.
Perform other job-related duties as assigned.