Art Production Team Lead

Blueprint•Bellevue, WA

2d•Remote

About The Position

We are looking for an Art Production Team Lead to join us as we provide world-class language services! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role you will act as a trusted adviser by proactively maintaining regular engagement with key client contacts to drive delivery value and build client relationships. This position helps to significantly contribute to overall customer satisfaction by ensuring their team members are properly coached and developed, so they can properly respond to client requests, issues, and concerns in a timely and professional manner. This role combines approximately 80% art localization work and 20% Team Lead duties and can vary based on business needs and work volumes.

Requirements

Current individual contributor work experience on the Blueprint Localization Art Team
Demonstrated ability to effectively lead a small team
Ability to prioritize tasks and to delegate them when appropriate
Quality driven with diligent attention to detail
Exceptional written, verbal, interpersonal, organizational, and relationship building skills
Ability to interact with and drive collaboration and engagement with multiple internal and external stakeholders
Ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables
Ability to thrive in a fast paced, multicultural environment.
Ability to maintain strict confidentiality of sensitive data
Proficient working within the Windows Operating System
Proficient in Microsoft Office applications and Adobe Creative Cloud

Nice To Haves

2+ years prior experience in a leadership role and/or project management role
Prior knowledge of collaboration tools, i.e., MS Teams, Confluence, Slack, and/or Trello
Ability to convert business objectives into day-to-day delivery

Responsibilities

Lead, inspire, and motivate a team of Localization Production Artists to ensure operational and delivery excellence, high employee satisfaction, and service improvement
Cultivate an environment of open 2-way communication and creativity to align with Blueprint’s values
Ensure an efficient and high-quality response to client requests
Ensure timely and accurate communication of company and client policies, procedures, and products
Mentor and be available to direct reports as required
Regular 1-on-1s with team members, or as needed
Facilitate regular team huddles with all direct reports
Contribute to and/or facilitate roundtables and team meetings as needed
Ensure payroll accuracy through monitoring and approving team members’ ADP timecards
Produce high-quality marketing requests within the Blueprint Localization Art Team
Collaborate with all internal and external partners, including Translation Team Leads, Localization Engineers, Translation Staff, and Blueprint Localization as a whole, to successfully deliver high quality content
Represent the interests of the Art Team within the Blueprint Localization Leadership Team and Blueprint Localization, as a whole
Maintain awareness of developments within the design and art production industry with particular emphasis on internationalization relevant trends
Develop and/or maintain awareness of trends in relevant industries, including localization and gaming
Demonstrated ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables