Armed Security Shift Supervisor, Bilingual Spanish in Doral, FL

Doyle Security Services

3d•Onsite

About The Position

Doyle Security Services (DSS) is seeking an ARMED SECURITY SHIFT SUPERVISOR, Bilingual Spanish / English with a background in the Security Industry and CUSTOMER SERVICE, in Doral Florida. The available shift is Thursday-Tuesday from 2200 PM to 0600 AM, with a pay rate of $21.00/hr. This role involves supervising a team of security officers, ensuring post orders are followed, and handling emergency situations. The supervisor will also be responsible for coaching, training, and managing personnel, as well as preparing reports and meeting with client representatives to ensure security requirements are met and to provide quality customer service. Supervisory duties may include interviewing, orienting, training, assigning work, appraising performance, and resolving problems.

Requirements

Must have a valid Florida Armed D & G Guard license.
Must be at least 21 years of age
Minimum High School Diploma / GED
Must be able to understand both English and Spanish and communicate effectively in both verbal and written form.
Must be physically able to perform the tasks required by the position
Must be able to work flexible shifts, holidays and weekends
Customer Service Experience is required

Nice To Haves

Military experience a plus

Responsibilities

Functions as an Armed Shift Supervisor for a team of Security Officers, Lead Officers and other company personnel assigned to one or more posts at client site, acts to ensure that all post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations.
Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
Trains Security Officers, reviews post orders and other details of assignments with subordinates.
In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
Prepares, files, and submits various reports as required.
Inspects posts as schedules and meets with subordinates to outline tasks and responsibilities.
Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
As assigned, in accordance with company policies and procedures and in compliance with state and federal laws, carried out supervisory duties that can include some or all the following: interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.