Security Shift Supervisor Armed

Allied Universal•Boston, MA

18h•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace. The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. This role acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers, supervising staff on assigned shifts and providing coaching, recognition, and discipline within approved empowerment ranges.

Requirements

Be at least 21 years of age with high school diploma or equivalent
Possess a Massachusetts License to Carry
Have prior supervisory experience
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Successfully complete a background investigation
Successfully complete a drug screen
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently

Nice To Haves

5 years of prior security experience

Responsibilities

Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer
Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers
Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range
Communicate staffing needs on shift to Account Manager or Operations Manager
Assure that officers receive appropriate training, developing them in both technical and professional skills
Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists