Armed Security Officer

MyMichigan Health•Midland, MI

About The Position

This position performs routine patrols, writes incident reports, and responds to emergency and non-emergency calls across the campus and as requested by security supervision. It provides security services to help ensure a safe environment for staff and visitors. The role also monitors alarm and CCTV systems, assists with emergency response and facility operations, and may physically manage patients in crisis or respond to active-shooter and other lethal threats.

Requirements

  • High school diploma or GED.
  • Interpersonal skills to communicate successfully with individuals and groups.
  • Pass Security Defensive Tactics Training.
  • Pass taser and pepper gel training.
  • Ability to communicate information clearly and understandably with people at all levels.
  • If driving a company vehicle, eligibility under hospital insurance guidelines.
  • TEAM ADVANCED: Techniques for Effective Aggression Management, required within 6 months of hire.
  • Pre-Employment Psychological Examination, required before hire.
  • DMV record check.
  • Concealed Pistol License.
  • Basic Life Support certification, required within 6 months of hire; AHA source.
  • Michigan Commission on Law Enforcement Firearms qualification, required within 60 days of hire and annually thereafter.
  • Ability to wear a bullet-resistant vest and required personal protective equipment, including latex materials or an appropriate substitute.
  • Ability to move freely about the facility, with or without an assisted device, and perform the job functions described.
  • Ability to perform physical management, including restraining, maneuvering, and holding combative individuals.
  • Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
  • Dexterity for handling, reaching, grasping, fingering, and feeling; these movements may be required repeatedly.
  • Ability to meet moderate physical demands, including occasional lifting or carrying of 11–20 pounds and frequent lifting or carrying of 10 pounds, as well as frequent walking, standing, and pushing or pulling arm/leg controls.
  • Ability to tolerate stressful situations involving public contact, trauma, grief, and death, and some exposure to bloodborne pathogens and other potentially infectious material.

Nice To Haves

  • Military, corrections, or law enforcement experience preferred.

Responsibilities

  • Conduct continuous random patrols using a patrol vehicle, bicycle, or foot patrol.
  • Respond to calls from the public, hospital staff, and the security dispatcher.
  • Monitor and page fire codes received on the fire monitor system in security dispatch.
  • Respond to hospital emergency overhead pages as directed by security dispatch.
  • Physically manage patients going through a crisis.
  • Escort patients to In Patient Mental Health or other facility areas when requested by staff.
  • Monitor and report alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, and Medical Air Gases alarm panel.
  • Answer calls for assistance received on the security emergency phone line and facilities help line.
  • Create maintenance work orders for calls received on the facilities help line.
  • Enter information from maintenance job logs and work orders into the TMS application.
  • Monitor the CCTV system for suspicious circumstances and dispatch a security officer when required.
  • Assist with helicopter flight operations and secure or unlock doors as prescribed by policy or directed by the Security Manager or Supervisor.
  • Notify the Security Manager and/or Supervisor through the chain of command about major incidents on facility property.
  • Enforce parking policy as directed.
  • Escort employees to and from their vehicles when requested or assigned by the Security Supervisor or Security Manager.
  • Respond to panic alarms throughout the facility.
  • Respond to active-shooter or other lethal threats and neutralize the threat if possible.
  • Ensure contractors working above the ceiling or who have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit.
  • Write reports as required by policy.
  • Follow departmental and medical center policies and procedures.
  • Demonstrate competency in Microsoft Windows.
  • Assist with morgue operations, including handling deceased patients.
  • Participate in further learning opportunities offered by MyMichigan Health.
  • Perform other duties and tasks as assigned.
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