Armed Guard - Salem

Pac-Tac Protective Solutions•Salem, OR

4d•$22 - $27

About The Position

Pac-Tac Protective Solutions is hiring an Armed Guard for retail locations in the Portland metro area, Salem, and Eugene. The role provides a safe and welcoming environment for customers, associates, and visitors while protecting company assets. The guard serves as a visible security presence, emphasizing customer service, conflict resolution, de-escalation, and incident prevention. Situations should be handled with sound judgment and professionalism, avoiding physical interaction when possible. The position offers full-time, part-time, and on-call options. Shifts are 8–9 hours and may be day or swing shifts; preference is given to applicants willing to work any shift, including graveyard shifts. Pay is $22.00–$27.00 per hour, depending on qualifications and assignment. The employer provides uniforms and equipment, but the guard must provide their own firearm and lease it to the company; firearms must be on the company's approved list.

Requirements

Must be able to provide a firearm from the company's approved list and lease it to the company.
Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.
Ability to work 8–9-hour shifts that require standing and walking.

Nice To Haves

Current security license preferred.
Previous armed security, military, law enforcement, or retail loss prevention experience.
Strong customer service and interpersonal communication skills.
Ability to remain calm and professional in high-stress situations.
Training in conflict resolution, crisis intervention, and de-escalation techniques.
Strong observational and report-writing abilities.
Willingness to work any shift, including graveyard shifts.

Responsibilities

Deliver exceptional customer service while maintaining a professional security appearance.
Engage with customers and employees in a friendly, approachable manner.
Use verbal de-escalation techniques to resolve conflicts and disruptive behavior.
Assist customers with directions, store information, and general inquiries.
Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.
Conduct interior and exterior patrols of the store and parking areas.
Respond to emergencies, disturbances, and security incidents while prioritizing everyone's safety.
Prepare accurate incident, activity, and investigative reports.
Coordinate with store management, law enforcement, and emergency responders when necessary.
Enforce company policies and procedures professionally and respectfully.
Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.