Armed Guard - Eugene

Pac-Tac Protective Solutions•Eugene, OR

2d•$22 - $27•Onsite

About The Position

Pac-Tac Protective Solutions is hiring an armed guard for a retail location. The role provides a safe and welcoming environment for customers, associates, and visitors while protecting company assets. The guard serves as a visible security presence focused on customer service, conflict resolution, de-escalation, and incident prevention, using sound judgment and professionalism to resolve situations without physical interaction. The position is listed for multiple locations in the Portland metro area, including Multnomah, Washington, and Clackamas Counties. Shifts are 8–9 hours, with day and swing shifts listed; applicants willing to work any shift, including graveyard shifts, are preferred. Pay is $22.00–$27.00 per hour, depending on qualifications and assignment. Uniforms and equipment are provided by the employer, but the employee must provide a firearm and lease it to the company, subject to a strict approved-firearm list.

Requirements

Must be able to provide a firearm from the company’s strict approved list and lease it to the company.
Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.
Strong customer service and interpersonal communication skills.
Ability to remain calm and professional during high-stress situations.
Strong observational and report-writing abilities.

Nice To Haves

Current armed security license preferred.
Previous armed security, military, law enforcement, or retail loss prevention experience.
Training in conflict resolution, crisis intervention, and de-escalation techniques.
Willingness to work any shift, including graveyard shifts.

Responsibilities

Deliver exceptional customer service while maintaining a professional security appearance.
Engage with customers and employees in a friendly, approachable manner.
Use verbal de-escalation techniques to resolve conflicts and disruptive behavior.
Assist customers with directions, store information, and general inquiries.
Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.
Conduct interior and exterior patrols of the store and parking areas.
Respond to emergencies, disturbances, and security incidents while prioritizing the safety of all parties.
Prepare accurate incident, activity, and investigative reports.
Coordinate with store management, law enforcement, and emergency responders when necessary.
Enforce company policies and procedures with professionalism and respect.
Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.