Arena Control Room Student Worker (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

6d•Onsite

About The Position

This role supports the Arena Control Room operations, handling various tasks related to building management, safety, and communication. The position requires flexibility to work nights, weekends, and holidays to support the Arena's event schedule. It is a student worker position at Grand Canyon University.

Requirements

Knowledge of OSHA regulations regarding safety and security of public facility.
Cooperative, collaborative and a team player.
Good communications and interpersonal skills.
Customer service oriented and demonstrates positive customer service in all interactions.
Familiar with MS Office Suite, specifically MS Word and MS Outlook.
Must have the flexibility to work nights, weekends and holidays in order to support the Arena’s event driven schedule.
Understands and knows all national fire code protocols as it pertains to a building of public assembly.
High school diploma, or equivalent is required.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Nice To Haves

Ability to speak Spanish or other non-English language is preferred.
Previous experience for control room operations which involved emergency dispatch and coordination in facility with high volume events/activities, is preferred.

Responsibilities

Supports shipping and receiving activities.
Assists supervisor with coordination of loading dock entry and parking.
Logs all arena building emergencies and notifies Arena Management and/or Public Safety Department.
Answers the main Arena Control Room phone line and opens the loading dock gate.
Monitors all BMS systems (Building Management Systems) including but not limited to: lighting, HVAC and fire alarm under the direction of Director of Operations.
Check radios in and out to staff daily, as needed.
May assist with interpreting signals from CCTV communications and alarm activations and initiating appropriate action.