Area Service Representative #339

Rug Doctor, LLC • Greensboro, NC

3d

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment while providing superior customer service to established retail accounts. The representative follows an assigned route across multiple retail locations, ensuring rental displays are clean, stocked, and well maintained. Service stops include inspecting, cleaning, and servicing rental machines. The role may also involve implementing improved processes and procedures as needed. Representatives are expected to project confidence and safety and provide customer-friendly service consistent with Rug Doctor’s Mission Statement. This is an independent, customer-facing role in a fast-paced environment. The stated schedule is Monday through Friday, 38–40 hours, with Saturdays as needed.

Requirements

• Must be at least 21 years of age.
• Valid state driver’s license and clean driving record.
• Ability to bend, stoop, and kneel; lift or raise up to 50 pounds from the ground to higher levels; and manually push or pull up to 75 pounds.
• Ability to work in different climates, including hot and cold conditions.
• Ability to drive a vehicle for consecutive hours in a day.
• Basic computer skills.
• Mechanical aptitude.
• Ability to work independently and solve problems.
• Customer-service orientation and exceptional communication skills.
• Friendly, outgoing personality.
• Desire to learn and practice company standards.
• Available to work full time, 38–40 hours Monday through Friday, with Saturdays as needed.

Nice To Haves

• High school diploma or GED (preferred).
• Successful record of accomplishment and ability to self-manage productivity in a fast-paced environment.

Responsibilities

• Deliver products to established retail accounts on an assigned route.
• Inspect, clean, and service rental machines at retail locations.
• Keep rental displays clean, stocked, and well maintained.
• Provide superior, customer-friendly service to retail accounts and product users.
• Implement new and improved processes and procedures as needed.
• Work independently, manage productivity, and solve problems.

Benefits

• Company vehicle, including fuel, maintenance, insurance, and repairs.
• Paid training.
• Company uniforms.
• Company credit card for business-related expenses, including travel and meals.
• Paid time off and holidays.
• Medical, dental, vision, short-term and long-term disability, life, and other optional benefits.
• 401(k) plan with company match.
• Educational reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED