Area Sales Manager

2020 Companies•San Antonio, TX

6d•Onsite

About The Position

2020 Companies is hiring an Area Sales Manager to oversee retail sales operations across multiple Sam's Club locations in the assigned territory. The role supervises in-store Field Sales Agents who promote and sell Home Warranty services and plans to Sam's Club members. Reporting to the Program Manager, the Area Sales Manager coaches performance, manages staffing and training, and drives enrollment activities. The position involves regular travel to store locations and flexible hours, including weekends. The manager is responsible for team performance, staffing levels, customer satisfaction, accurate reporting, and compliance with company and client standards. The role may also involve personally supporting in-store sales and engaging customers to drive enrollments.

Requirements

High school diploma or equivalent.
At least 2 years of retail sales management experience.
Superior leadership abilities and effective, professional communication and presentation skills.
Consultative selling ability and excellent objection-handling skills.
Demonstrated good judgment and initiative, with decision-making and problem-solving ability.
Ability to work autonomously and strong time-management skills.
Ability to travel to various Sam's Club locations within the region and work flexible hours, including weekends.
Proficiency with smartphones, scheduling tools, and digital reporting.
Reliable transportation, a valid driver's license, and proof of insurance; mileage is reimbursed.
Must pass an MVR screening, background check, and drug screening.

Nice To Haves

Some college or management training.
Prior experience overseeing field sales teams in retail environments.

Responsibilities

Supervise and motivate a team of Field Sales Agents across approximately ten Sam's Club locations.
Provide daily direction, training, coaching, and feedback to support consistent performance and engagement.
Run team huddles and performance reviews, and manage schedules to maintain a 100% fill rate across assigned stores.
Interview, hire, train, and develop employees according to client and company directives.
Support in-store sales activities, engage customers, and drive enrollments as needed.
Ensure the team meets weekly and monthly enrollment quotas, Net Sales Per 8 Hours targets, and KPIs.
Track headcount, productivity, sales performance, and team activity using internal reporting tools.
Document and manage performance, conduct corrective actions, and comply with HR policies.
Build and maintain professional relationships with Sam's Club store management and client contacts.
Ensure the team is trained in client-approved sales techniques, enrollment scripts, products, and policies.
Provide feedback and recommendations based on customer, team, and competitive insights.
Maintain adherence to client expectations, enrollment quality, and ethical standards.
Ensure team members comply with Sam's Club vendor demonstration guidelines and client standards.
Travel regularly to store locations throughout the assigned territory.
Administer and document counselings and terminations accurately and promptly.
Attend meetings, training sessions, and regional conference calls as required.
Ensure compliance with all company and client policies.
Maintain staffing and fill rates, minimize turnover, and support customer satisfaction and low complaint or rejection rates.
Ensure timely and accurate reporting, regular attendance, professionalism, and team accountability.

Benefits

Base salary starting at $60,000 plus uncapped commissions and overrides on team performance.
Health benefits.
401(k) with company match.
Paid time off (PTO).
Mileage reimbursement.
Paid training.
Company-provided equipment.
Career advancement opportunities.
Next-day pay on demand through DailyPay.
Paid holidays.
Long-term career pathing options.
Personal development opportunities.
Professional stretch assignments.