Area Sales Manager

The Shade Store•Fort Lauderdale, FL

4d•Onsite

About The Position

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate people to help us deliver the finest custom window treatment experience to our customers. Our team is growing and expanding, and there has never been a more exciting time to be part of it. Custom made simple is what we strive for to meet our customers’ needs here at The Shade Store. The Area Sales Manager works directly with the Showrooms and Design Consultants to seamlessly deliver on these expectations while driving results and supporting company initiatives. As the Area Sales Manager, you will be responsible for managing Design Consultant performance and ensuring Showrooms are compliant to The Shade Store standards.

Requirements

Associate’s or Bachelor’s Degree preferred or equivalent experience in administrative and coordinator work.
Minimum of two (2) years of high-volume, fast-paced and complex analysis and coordination experience.
Proficient in managing Outlook and Microsoft Applications.
A “customer-first” approach in working with internal partners, combined with patience and a high degree of empathy when working with external customers.
Effectively assesses team dynamics to identify successes and opportunities for positive change
Demonstrates the ability to proactively identify showroom/business needs
Effective, professional, verbal and written communications skills.
Possess a collaborative and anticipatory approach to issue management; ability to partner with internal teams and use external resources wisely.
Action-oriented with the highest level of professionalism and positivity.
Extremely well organized and structured – with excellent project prioritization management skills.
Able to effectively manage multiple tasks/projects simultaneously.
Demonstrates excellent problem-solving skills through sound judgment, taking initiative, and being creative.
Ability to excel in a fast-paced environment and challenging atmosphere that presents a significant and consistent work load.

Nice To Haves

Mentor sales team to drive an exceptional Shade Store experience

Responsibilities

Deliver on Showroom/Design Consultant Sales Performance
Utilize KPI reporting to create compelling action plans to improve and build on sales opportunities
Conduct regular meetings with Showroom teams to drive promotional & open high value quote follow up
Eliminate obstacles to driving sales by providing “Day to Day” support to Design Consultants
Motivate the team through recognition to deliver on results
Ability to shift sales focus based on softer sales trends
Understand consumer and trade market trends in order to shift business strategies as needed
Collaborate with Measure and Install team to support customer demand
Design Consultant Performance Management
Play an active role in the planning and onboarding of Design Consultants
Conduct regular check-ins with new Design Consultants and their training partners
Solicit feedback from business partners to support continuous improvement and training
Monitor Design Consultant dashboards to ensure a healthy pipeline of active projects
Use reporting to understand sales metrics as it relates to Design Consultant performance
Weekly involvement with HR to review DCs with opportunities for improvement
Strategic and Efficient handling of escalated/critical performance issues
Supporting Company Initiatives and Pilot Programs
Establish relationships with corporate partners
Be the lead for a specific market in launching pilot programs
Provide consistent feedback regarding issues, launches and pilots
Identify and socialize trends that could have a positive impact on the market
Establish channels for the team to communicate ideas and concerns
Ensure showroom standards are maintained
Support Trade Events