Area Sales Manager - SpringHill Suites/Hampton Inn Buford

Remington Hospitality•Buford, GA

19d•Onsite

About The Position

The Area Sales Manager works with hotel operations to maximize sales occupancy and rates, increase profits through room sales, and generate business through active sales efforts. This is a 100% office-based role at the SpringHill Suites, with responsibilities for both the SpringHill Suites and Hampton Inn properties in Buford. The role requires proactive sales solicitation, client relationship management, support of marketing plans, and coordination of group bookings and event details. Some travel is required, and schedules may vary according to business needs, including nights, weekends, or holidays.

Requirements

Strong verbal and written business communication and presentation skills.
Ability to speak and listen to clients and demonstrate sales skills by knowing and selling the product professionally and courteously.
Ability to work in a high-demand, sometimes high-pressure environment.
Strong work ethic and self-initiative.
Strong computer skills, including Microsoft Suite.
Basic computational ability.
Ability to focus on multiple tasks and complete assignments on time despite frequent interruptions.
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality.
Regular attendance according to established guidelines.
Ability to work varying schedules according to property business needs; schedules may include nights, weekends, and holidays.
Ability to work in a standard office environment, including prolonged periods of sitting at a desk and working on a computer for 6–8 hours a day.
Ability to sit, stand, walk, bend, reach, and carry items as needed; lift or move approximately 10–25 pounds as needed.
Fine motor dexterity for keyboarding, writing, and operating office equipment; visual ability to read screens and printed materials; and hearing and communication ability for conversations, meetings, and phone use.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Responsibilities

Conduct an aggressive solicitation process through outside sales calls, inside appointments, telephone calls, individual letters, and direct mail; spend 80% of work time in active sales solicitation.
Assist the Director of Sales in preparing the annual marketing plan, including action plans for assigned market segments.
Send proposals for leads that fit the property profile and follow up to convert proposals to definite bookings; send proposals and confirmations promptly after holding space.
Document client room-block, suite, meeting-space, and banquet-space requirements on booking sheets so the appropriate facilities can be reserved.
Obtain, document, and route information for definite groups, including billing information, credit applications, rooming lists, and VIP arrangements.
Document meeting arrangements, menus, and audio-visual arrangements and pass details to the catering manager for follow-up.
Maintain the sales quota assigned by the Director of Sales.
Maintain sensitivity to customer satisfaction and guest needs.
Prepare and provide the Director of Sales with weekly sales-call reports and itineraries of planned sales calls to potential customers.
Work cooperatively and amicably with fellow associates.
Promote guest service, courtesy, goodwill, and a positive attitude in interactions.
Perform other reasonable duties as assigned or directed by management.
Participate in and, at times, lead departmental or hotel team meetings.