Area Sales Manager - Bozeman, MT

Level5 Hospitality•Bozeman, MT

About The Position

The Area Sales Manager performs sales and meeting operations functions to drive and service Group, Corporate/BT, and Transient business for Echo Suites by Wyndham and the Wandering Buffalo Downtown Bozeman. Working closely with the Area Director of Sales, Sales Manager(s), Sales & Catering Coordinator(s), and property leadership, this role books business in assigned segments and coordinates and executes group and corporate account functions. The position includes base pay plus a bonus plan and directly supervises up to one Coordinator-level employee.

Requirements

Excellent verbal and written communication skills; fluency in spoken and written English.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail, with the ability to handle multiple projects and tasks concurrently under moderate supervision.
Self-motivated, able to prioritize effectively, flexible, versatile, quick to learn, and able to adapt and remain calm in a fast-paced environment.
Well-groomed appearance, professional manner, and professional phone and email etiquette.
Ability to meet attendance guidelines and comply with departmental and company policies; willingness and ability to work a flexible schedule as needed, which may include nights and weekends.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Extensive knowledge of the hotel and hospitality industry.
Proficiency with Microsoft Office Suite or related software.
Previous hospitality experience required.
Ability to remain stationary for extended periods and to stand for extended periods.
Ability to move banquet tables, chairs, and other equipment independently; access and navigate facilities; and move objects weighing up to 50 pounds, with strenuous physical exertion at times.
Ability to wear appropriate personal protective equipment as required by safety requirements.
Valid driver's license.

Nice To Haves

Four-year college degree or equivalent experience preferred.
Prior leadership experience preferred.

Responsibilities

Spend approximately 75% of time conducting sales-related activities within assigned business segments or verticals and approximately 25% facilitating and overseeing meeting operations.
Solicit new and existing accounts to attract and close new and repeat business.
Receive incoming leads and negotiate contracts to secure bookings within defined booking parameters.
Serve as the primary point of contact for contracted groups, facilitating their guestroom and meeting needs.
Facilitate group food and beverage needs, including creating Banquet Event Orders (BEOs) and ordering outside catering.
Oversee group room blocks, track cutoff dates, and manage blocks with clients and internal stakeholders.
Oversee group billing and assist with group accounting and billing tasks, ensuring payments and deposits are collected according to contract.
Maintain partnerships with preferred outside catering vendors to ensure quality service and preferential pricing and terms.
Assist meeting operations as needed, including room setup and teardown, greeting and assisting clients onsite, and helping with audiovisual needs.
Maintain knowledge of the hotel's and competitors' facilities, services, amenities, and meeting spaces.
Produce, analyze, and distribute reports on booking pace, catering revenue and forecasts, business performance, and related matters as needed.
Maintain accurate, legible records and files to document group and client history, support service quality, and enhance prospects.
Coordinate site tours, sales appointments and trips, and VIP arrangements.
Directly supervise up to one Coordinator-level employee.
Perform additional duties as assigned.