Area Sales Manager - Central U.S.

Milestone•-, -

2d•$260,000 - $310,000•Remote

About The Position

Milestone is seeking an Area Sales Manager (ASM) to serve as the regional business leader responsible for driving revenue growth, customer retention, partner success, market expansion, and operational excellence across the Central Region. Operating as the Area Sales Manager of the assigned region, the ASM leads a cross-functional organization spanning Channel Sales, End Customer Sales, and Solutions Engineering. The role is accountable for regional business performance, leadership development, customer engagement, forecasting accuracy, and execution excellence. The Area Sales Manager can be located anywhere in the Central United States, requiring approximately 60% travel throughout the region, including regular engagement with customers, partners, regional teams, and executive leadership. The ASM will report to the Sr. Director of Sales, USA. Success in this role requires balancing strategic leadership with operational execution while developing high-performing teams, strengthening customer and partner relationships, and fostering a culture of accountability, collaboration, and continuous improvement.

Requirements

Bachelor's degree in Business or equivalent professional experience.
Minimum 10 years of progressive sales leadership experience.
Minimum 5 years leading managers and geographically dispersed teams.
Proven success leading channel and end-customer sales organizations.
Strong business planning, forecasting, pipeline management, and operational leadership experience.
Experience with CRM systems such as Salesforce preferred.

Nice To Haves

Experience in physical security, video management, SaaS, cloud, or related technology industries.
Experience leading organizations operating within subscription or recurring revenue business models.
Understanding of customer lifecycle management, retention strategies, and long-term customer value creation.
Advanced leadership development or business education.

Responsibilities

Own regional revenue, bookings, pipeline health, forecasting, and business performance.
Develop and execute regional business plans aligned with U.S. sales priorities.
Identify strategic growth opportunities across customers, partners, and target markets.
Represent the region in executive business reviews and strategic planning activities.
Lead, coach, and develop regional sales and technical leaders.
Foster a culture of accountability, collaboration, and continuous improvement.
Partner with Human Resources on recruitment, succession planning, and employee development.
Lead organizational change while maintaining employee engagement and business performance.
Develop customer growth, retention, and expansion strategies.
Build executive relationships with key customers and strategic partners.
Lead strategic account planning and enterprise customer engagement.
Partner with Customer Success to improve customer outcomes and recurring revenue growth.
Strengthen strategic channel partnerships and distributor relationships.
Drive partner-generated pipeline and collaborative business planning.
Support national partner initiatives while ensuring regional execution.
Expand market presence through partner engagement and enablement.
Ensure forecasting discipline, CRM accuracy, and pipeline integrity.
Drive effective business planning and operational governance.
Manage regional resources and operating budgets responsibly.
Serve as the regional escalation point for customer, partner, and operational issues.

Benefits

Individual development plan
Trainings and certifications
Flexibility
Management support and regular pulse check survey
Opportunities for cross- functional and cross- regional collaboration
Social events and space to connect
medical/dental benefits
FSA or HSA
401k with 6% Safe Harbor employer match
paid parental leave
generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays)
fully paid Short Term disability policy
fully paid Long Term disability policy
Life Insurance