Area Property Manager

Preiss•Rock Hill, SC

About The Position

The Area Property Manager is responsible for all aspects of the day-to-day operation of the property, including managing staff and overseeing activities related to leasing, marketing and maintenance. Overall objectives are to maximize occupancy, minimize expenses and ensure a positive resident experience.

Requirements

Minimum: 2 years experience in property management
Minimum: Ability to manage, delegate, motivate, and mentor staff; excellent customer service skills and ability to resolve escalated customer concerns; demonstrated basic financial skills (working with budgets, projecting revenue, accounts payable, accounts receivable, billing, understanding of delinquency and financial reports); understanding of Fair Housing; ability to be authoritative and execute all office operations in accordance with HR and company procedures.
Minimum: Valid drivers' license
Minimum: High School diploma; some college

Nice To Haves

Preferred: 2+ years property management leadership experience; management experience at a Student Housing Property.
Preferred: Accounting skills and an understanding of debits and credits; understanding of compliance issues (i.e. building codes, licenses etc.); understanding of maintenance issues.
Preferred: Valid state-specific Real Estate License, where applicable.
Preferred: Bachelor’s degree

Responsibilities

Oversee the hiring of new staff, according to budgeted headcount.
Provide ongoing feedback to on-site staff.
Provide process and procedural training to new hires.
Complete & forward all HR documentation in a timely manner.
Complete all payroll deadlines.
Provide excellent customer service to residents, parents and prospects.
Manage escalated resident concerns/complaints.
Oversee all necessary functions to facilitate a smooth tenant “Move in” and “Move Out”.
Ensure all residents transitions occur within the specified time-frame and with minimal complaints.
Create monthly variance and executive summary reports.
Project quarterly income and expenses.
Oversee financial reporting and analysis.
Annual budgeting & business plans.
Delegate and distribute monthly goals based on property leasing requirements.
Maintain budgeting occupancy rates.
Monthly variance & executive summary reports to investor group.
Monitor overtime and hours allowed per job function.
Provide enthusiasm & support toward achievement of leasing goals.
Oversee credit and background checks process.
Responsible for all efforts to maintain budgeted occupancy rate through marketing, leasing, and retention activities.
Assist with the disbursement and application of Leasing Incentives.
Oversee monthly property inspections.
Ensure that maintenance issues are managed in a proper manner and that all emergencies are responded to in a timely manner.
Ensure compliance with codes and regulations.
Ensure the Transition Manual is followed and executed.
Ensure all capital items in need of repair or desired are reported to Regional Manager.
Meet with maintenance supervisor to review bids to be in compliance with budgeting dollars.