Area Property Manager - Mobile, AL

Carter Funds LLC•Montgomery, AL

8d•Onsite

About The Position

The Area Property Manager is responsible for the management of a portfolio of communities to not exceed four assets. This person is focused on the financial performance of each community, ensuring that it is properly staffed and managed to provide an optimal return to the investors. This person also has specific training and experience to oversee multiple managers and provide guidance on operating and financial issues to those managers.

Requirements

High school diploma or GED required
Five (5) years of onsite Property Manager experience with solid understanding of residential/ multi-family industry fundamentals required.
Must have worked with conventional multifamily properties.
Must have previous multi-family marketing experience and background in asset/portfolio management and operational experience.
Must have a strong finance background with a deep understanding of multifamily financials like but not limited to profit and loss statements, proformas, and accrual-based accounting etc.
Driver’s License and reliable means of transportation required
Regularly performs physical activities including standing, walking, sitting, and using hands for grasping and coordination.
Occasionally lifts, carries, pushes or pulls items up to 50 lbs.; climbs, balances, stoops, crouches, and works at heights up to 40 feet.

Nice To Haves

College Degree Preferred
fluent knowledge of Fair Housing standards and their implementation.
One (1) - two (2) years experience in multi-site management preferred.
Experience with properties undergoing renovations is preferred.
Yardi experience preferred.

Responsibilities

Meeting budgeted income, expense, and leasing goals for the portfolio.
Mentoring and assisting with the onboarding of new Community Manager hires.
Conducting and participating in ongoing meetings with Community Managers to keep them apprised of current issues.
Reviewing the financial operations of each community on at least a monthly basis.
Reviewing annual capital plans for each property in the portfolio and ensuring requests for proposals are submitted to the appropriate team members.
Evaluating market conditions with each Community Manager to assist with formulating effective marketing plans that support property leasing efforts.
Assisting each Community Manager in the development of an annual marketing plan and conducting periodic marketing reviews.
Evaluating the staff of each community regarding leasing guidelines.
Ensuring that all staff members provide the highest level of service to residents.
Review specials on a weekly basis.
Look at the Unit Status Report.
Review make-ready status.
Actively participate in biweekly LRO calls.
Review weekly Boxscore report.
Review previous week’s leasing, closing and renewals with each Community Manager.
Includes a review of Knock performance.
Review Marketing Action Plans with each Community Manager to ensure proper goals are set and communicated to all team members.
Ensure all resident concerns and county complaints have been addressed, and ensure responses have been posted for all negative, online reviews.
Attend and actively participate in renovation calls.
Assist in ensuring renovations scopes are followed and deadlines are met.
Attend weekly or biweekly manager’s meetings, either in-person or by conference call.
Discuss goals for each community, status of projects, personnel changes, etc.
Work with Regional Manager to review for each community on a monthly basis.
This includes review of accrual/reclass requests, preliminary financial reporting accuracy, and variance report review.
Review monthly prebilling report for each community.
Review leasing bonuses on a monthly basis.
Monitor progress of leasing associates towards Million Dollar Club.
Review computer reports at least once a month (should have descriptions).
This should be done mid-month and at Accounting Month End.
Can do weekly, if preferred.
Review each community’s delinquency on the 10th – 15th of the month, as sent from the properties.
Also review at AME.
This may need to be reviewed more frequently per Regional Manager and/or Vice President’s directives.
Review 3-5 calls monthly via Knock or other CRM platform as applicable.
Conduct property visits as appropriate per Regional Manager’s directives and/or as needed per property performance.
Review HOC Audit for accuracy and ensure Community Managers have completed and submitted the appropriate reports by the designated deadline.
Assist Regional Manager in completing a quarterly inspection for each community.
Review service request and service request follow-up logs with Maintenance Supervisor and Community Manager.
Review market reports to understand trends in market (may be every six months).
Assist with oversight of budget preparation for each community.
Actively participate in formulation or team member reviews and distribution of reviews to team members.
Constantly review management candidates.
Maintain a list of potential employees.
Coach Community Managers on how to review employees.
Approve all collateral orders.
Maintain appropriate engagement in local apartment associations to network and stay abreast of upcoming legislation, policy changes, etc.
Oversee HOC compliance regarding applications, inspections, audits, etc.
Assisting with acquisition/disposition of properties, as appropriate and applicable.