Area Operations Manager

TridentCare•Indianapolis, IN

14h•Onsite

About The Position

This role requires an individual with strong leadership and problem-solving skills to manage operations within a designated region. The ideal candidate will be responsible for planning, implementing schedules, and overseeing staff performance. This position involves direct interaction with health professionals, ensuring compliance with state regulations, and maintaining high-quality service delivery. The role also includes managing supplies, equipment, and fleet operations, as well as conducting staff evaluations and assisting technologists with technical challenges. A key aspect of this role is ensuring consistent patient care and turnaround times through effective communication and strategic planning.

Requirements

Must be able to use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in dealing with staff or customers.
Have a natural ability to motivate staff toward desired goals.
Friendly attitude and be an excellent face to face empathic communicator.
Display the following supervisory skills: leadership, delegation, time management, problem-solving skills, sound decision making.
Follow through on assignments and appreciate the need for consistency.
Have basic computer skills such as ability to access database to basic level, internet and email.
Self-driven, results oriented with a positive outlook and a clear focus on high quality.
A natural planner who critically assesses his/her own performance.
Mature, credible, and comfortable in an environment with health professionals.
Candidate must be responsible, accountable, well presented and businesslike.
Easily adapts to fast pace environments.
Must be able to get along with others and be a team player.
Be reliable, tolerant and determined.

Nice To Haves

Direct clinical interaction with the performance of studies
Perform X-rays/Ultrasounds whenever necessary to maintain and improve service levels in their respected areas.

Responsibilities

Responsible for planning and implementing schedules and staffing within designated region.
Responsible for monitoring performance and forecasting service needs for the purpose of personnel management, capital equipment justification and departmental P&L management.
Responsible for monitoring and changing any policies to assure compliance to the State Regulations and Laws.
Responsible for following all applicable Radiation and Health Department rules as set forth for any State they have Employees working in.
Personal supervision of all staff within designated region.
Direct clinical interaction with the performance of studies.
Maintains communication between management and technologists to ensure quality studies under the direction of the radiologist.
Conducts staff evaluations on a 90 day and annual basis.
Assess employee needs and makes recommendation to management on behalf of employees.
Responsible for Image quality reviews.
Responsible for ordering supplies, equipment and equipment repair within designated region.
Maintains inventory of equipment assigned to designated region.
Orient new employees to the company policies and procedures.
Assist technologists in solving technical problems.
Identifies and corrects problem behaviors by ongoing coaching and counseling.
Reviews technologist payroll timely to ensure productivity and resource control utilizing company metrics.
Regularly communicates with dispatch to maintain consistent patient care and turnaround times.
Plans and implements strategies and activities consistent with overall aim and requirements of the company.
Perform X-rays/Ultrasounds whenever necessary to maintain and improve service levels in their respected areas.
Fleet Management Scheduling of vehicles/equipment for proper maintenance to ensure consistent reliability.
Monitor and retain dosimetry reports in Radiology.
Continuously monitor, develop, and oversee all technologist clinical credentialing, training and quality of service.
Performs other duties as assigned by the Director of Operations, Radiology Services.
Adheres to health and safety policy, and other requirements relating to care and maintenance of equipment and vehicle. Reports and documents accidents or incidences immediately.