Area Operations Manager

PRIORITY WASTE RESOURCES LLC•, MI

9d•Hybrid

About The Position

The Area Operations Manager is responsible for overseeing and supporting Priority Waste locations within our Wayne County territory. This position provides operational leadership to ensure consistent performance across locations, with a focus on safety, productivity, customer service, employee development, compliance, and cost control. The Area Operations Manager works closely with local site leadership to drive results, resolve operational challenges, and ensure Priority Waste standards are consistently met.

Requirements

5+ years of progressive operations management experience
Proven ability to lead and develop Operations Managers and frontline teams.
Experience with P&L, budgeting, labor management, and operational KPIs.
Strong knowledge of safety, DOT, and regulatory compliance.
Strong leadership, communication, problem-solving, and decision-making skills.
Ability to manage multiple locations, priorities, and teams effectively.
Willingness to travel between assigned locations.
Valid driver's license and acceptable driving record required.

Nice To Haves

Waste, transportation, or logistics experience preferred.
Multi-site or regional operations leadership experience preferred.

Responsibilities

Oversee and direct operations across multiple Priority Waste locations.
Lead, coach, and hold Operations Managers and site leadership accountable for performance.
Drive consistent processes, productivity, service quality, and operational standards across all assigned locations.
Monitor labor, time and attendance, overtime, staffing, and overall operating costs.
Partner with Maintenance to ensure fleet availability, repairs, and preventative maintenance are addressed.
Partner with HR on recruiting, hiring, retention, employee relations, and workforce planning.
Work closely with Safety to ensure safe work practices and DOT compliance.
Ensure compliance with applicable federal, state, and local regulations and permit requirements.
Monitor customer service and resolve escalated operational or customer issues.
Review operational and financial performance, including P&L, KPIs, productivity, and cost control.
Identify opportunities for process improvement and implement best practices across locations.
Support new business start-ups, integrations, and other operational initiatives as needed.