Area Operations Manager

Factory Motor Parts Careers•Salt Lake City, UT

About The Position

The Area Operations Manager is responsible for the efficient execution of core FMP initiatives at assigned locations, including sales, profitability, operations, and safety. The role supports the growth and success of the company by training and coaching General Managers and location staff, monitoring financial performance and operational compliance, and coordinating implementation of company projects. The Area Operations Manager audits locations, reviews reports and processes, addresses safety and employee-relations matters, and works with General Managers and corporate teams to improve profitability and customer experience. The role involves working in a company office building and in the field. Occasional lifting of up to 75 pounds may be required. Computer-related work involves wrist and finger manipulation, calculating, compiling, and filing. Equipment may include a computer, calculator, telephone, and copy and fax machines. Minimum qualifications are a bachelor’s degree in Business Administration or an equivalent field and more than 10 years of progressively responsible experience, or an equivalent combination of education and experience. Preferred qualifications include multisite experience across 6–12 locations, supervisory experience, and five years in the auto parts distribution business. Salary is based on experience and job performance. Compensation and benefits may include medical, dental, vision, life insurance, 401(k), profit sharing, paid holidays, vacation and sick time, and short- and long-term disability.

Requirements

Bachelor’s degree in Business Administration or an equivalent field and more than 10 years of progressively responsible experience, or an equivalent combination of education and experience.
Highly developed written and oral communication skills.
Ability to teach, coach, and train team members to drive change and execute process improvements.
Knowledge of automotive industry operations and safety processes, programs, and procedures.
Ability to organize and manage multiple priorities.
Ability to communicate compellingly in all forums.
Strong leadership and interpersonal skills, including the ability to lead, manage, direct, and coordinate others directly or indirectly.
Demonstrated ability to lead people and achieve results through others.
Sincere interest in employees’ success through training, meaningful assignments, and regular communication.
Ability to occasionally lift up to 75 pounds.
Ability to perform computer-related wrist and finger manipulation, calculating, compiling, and filing.

Nice To Haves

Multisite experience across 6–12 locations.
Supervisory experience.
Five years of experience in the auto parts distribution business.

Responsibilities

Train General Managers and location staff on company procedures and expectations to help each location maximize sales and profit.
Review each Location Manager’s profit and loss statements and ensure spending complies with requirements and financial goals; investigate items over budget or significantly higher than the previous year.
Handle employee-relations issues as required.
Coach and mentor General Managers.
Work with corporate teams to ensure operations projects are set up, trained, and implemented on schedule.
Review employee accidents and incidents and ensure corrective action is taken.
Audit courier and temporary employment invoices that exceed location budgets.
Review weekly open COD reports and ask General Managers to investigate and explain outstanding items.
Review inventory adjustment files, ensure only General Managers or authorized personnel make inventory corrections, and verify cycle counts are completed.
Inspect delivery vehicles and ensure they are safe and maintained to company standards.
Review weekly overtime reports and ensure scheduling avoids overtime whenever possible; report structured overtime to the VP Controller with an explanation of why it is required.
Evaluate location safety and security checklists and report issues to corporate.
Visit or contact accounts regularly.
Review dock-to-post, open transfer, and open bin reports, and work with General Managers to maintain company standards; approve exceptions where required.
Inspect returns departments to ensure no new parts, cores, or defective parts are more than 30 days old; approve exceptions where required.
Attend quarterly safety meetings at each location and review meeting minutes to ensure meetings occur and exceptions are handled promptly.
Attend location meetings twice a year and ensure they are conducted productively.
Audit locations for compliance with policies, procedures, and checklists.
Monitor location routes for customer experience and cost effectiveness.
Use Elite Extra GPS utilization metrics and existing data warehouse information to improve profitability and customer experience.
Review open transfers to and from assigned locations to ensure inbound and outbound shipments are processed promptly.