Area Operations Manager - Downstream Chemicals

Baker Hughes • Anchorage, AK

7d • Hybrid

About The Position

Our Downstream Chemicals team combines advanced chemistry, digital tools, and more than 100 years of industry expertise to deliver meaningful value to our customers. We provide best‑in‑class support to improve water and process treatment applications within refineries and industrial facilities where we operate, enabling safe, reliable, and optimized performance.

Partner with the Best
As an Area Operations Manager, you will lead customer engagement, service execution, and commercial growth across your assigned area. You will partner with field teams, sales, and engineering to ensure high‑quality application support, identify customer opportunities, and deliver innovative chemical solutions that drive value and long‑term growth.

Requirements

• Have a Bachelor’s degree in Engineering or a related technical discipline.
• Have a minimum of 5 years of experience in hydrocarbon process treatment or water treatment applications, including wastewater, boiler, and cooling systems.
• Demonstrate a solid understanding of industrial chemical treatment technologies and the technical sales process.
• Exhibit strong mechanical aptitude and effective troubleshooting skills.
• Have previous laboratory experience or familiarity with analytical methods and data interpretation.
• Possess a strong understanding of customer requirements and refinery or oil & gas processing market conditions.
• Communicate complex technical information clearly and concisely to internal teams and external customers at various organizational levels.
• Be comfortable with overnight travel (approximately 50%) and on‑site support at customer locations.

Responsibilities

• Building and maintaining long‑term, strategic customer relationships to originate sales opportunities and develop business growth strategies across the assigned area.
• Supporting field activities including sampling, testing, application maintenance, and routine performance reporting for existing customers.
• Supporting the development, installation, and optimization of systems and designs that apply chemical products and technologies.
• Partnering with Sales and Engineering teams to develop and deliver customer presentations focused on value creation, reliability, and process improvement.
• Providing account management fundamentals to understand customer needs, operational requirements, and growth opportunities while supporting account budget and P&L responsibilities.
• Identifying, coordinating, and managing multiple projects of varying complexity that deliver measurable value to customers.
• Monitoring and maintaining existing customer programs, including performance tracking and documentation of application results.
• Collaborating with cross‑functional team members to drive technical sales initiatives and innovative solutions.
• Promoting safe, compliant, and consistent service execution in alignment with Baker Hughes standards.

Benefits

• Contemporary work‑life balance and employee well‑being programs
• Comprehensive private medical coverage
• Life insurance and disability protection
• Tailored financial and retirement programs
• Additional voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs
• Eligibility for bonuses subject to the terms of the applicable benefit plans or policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level