Area Manager

Air Methods•Ks Central Tz Home, KS

About The Position

The Area Manager I leads and oversees day-to-day operations at bases in Wichita, Liberal, Emporia, and Parsons. The role coordinates clinical, aviation, and maintenance services to optimize operational, safety, and financial performance, ensure adequate staffing and in-service availability, and maintain a customer-focused approach. The Area Manager collaborates with Centers of Excellence peers and Business Development, and supports the regional strategy and mission. Safety and quality are paramount in Air Methods operations. The position oversees operational and financial performance across assigned bases, including base staffing, scheduling, budgets, payroll, expenses, supply chain and logistics, and customer scorecards and action plans. It provides local leadership, supports employee recruitment and development, and manages performance and employee relations. The Area Manager also coordinates base startups, moves, closures, facility repairs, maintenance, and lease management, and monitors required business and medical licenses and discipline-specific compliance. The position requires availability 24/7 for operational needs and travel of up to 70% or more depending on business needs. It directly supervises employees in the assigned area or region and carries out supervisory duties under organizational policies and applicable laws. This is a safety-sensitive position.

Requirements

2–5 years of related work experience in clinical, aviation, or maintenance work, with a strong leadership background and/or training, or an equivalent combination of education and experience.
Strong leadership background.
Strong interpersonal skills and a high degree of collaboration at all levels.
High critical-thinking, reasoning, and problem-solving skills.
Excellent organizational skills, attention to detail, and ability to multitask efficiently and meet deadlines.
Excellent written and verbal communication and presentation skills.
Ability to manage revenue and budgets.
Ability to prepare written reports.
Demonstrated leadership.
Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to meet the role’s 24/7 operational availability requirement and travel as business needs require.

Nice To Haves

Bachelor’s degree from a four-year college or university.

Responsibilities

Oversee day-to-day base operations, ensuring assigned bases are in service, operate safely, and provide a positive customer experience.
Build an engaged local culture aligned with company values and mission, and communicate operational responsibilities and performance expectations to base staff.
Drive key performance indicators to maximize profit contribution.
Manage and control profit and loss across assigned bases, including expenses and payroll.
Schedule base staff to ensure full coverage, optimize in-service rates, and minimize overtime.
Collaborate with Centers of Excellence and Business Development to ensure compliance with company policies and procedures and maintain customer satisfaction.
Recruit, manage performance, and develop teammates in collaboration with Centers of Excellence partners.
Evaluate and address employee relations and performance issues, including termination when necessary.
Coach employees and model appropriate leadership behaviors.
Oversee supply chain and logistics for assigned bases, including non-aviation, maintenance, and clinical activities and expenses.
Work with maintenance leadership to plan maintenance events and spare utilization and reduce the risk of bases going out of service.
Support the Regional Director in delivering customer scorecards and execute necessary action plans.
Maintain and monitor business, medical, and other required licenses.
Ensure compliance with discipline-specific DOT and non-DOT random and reasonable-suspicion requirements.
Coordinate base startups, moves, and closures with regional leadership.
Oversee facility repairs and maintenance and lease management.
Carry out supervisory duties, including interviewing, selecting, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Be available 24/7 for operational requirements and travel as required, potentially up to 70% or more.
Perform other duties as assigned.