Area Manager

MarketSource•Appleton, WI

About The Position

MarketSource is a sales acceleration company that designs, operationalizes, and executes managed sales and customer experience solutions for B2B and B2C clients. The Area Manager builds and maintains a motivated, results-driven team representing the client and supporting the assigned program’s needs. The role manages and monitors daily operations, sales, and performance across a geographic area consisting of districts or territories under the manager’s direct supervision.

Requirements

  • Bachelor’s degree or equivalent work experience in lieu of a degree.
  • At least 2 years’ experience in a District Manager, management, or leadership role.
  • At least 2 years’ experience in an industry-related field.
  • Ability to successfully manage and mentor remote field teams.
  • Leadership, motivational, and influencing skills.
  • Ability to prioritize, organize, problem-solve, and meet deadlines and goals.
  • Ability to communicate effectively and provide follow-up.
  • Ability to work in a team-oriented environment that is fair, open, and honest.
  • Thorough knowledge of business policies.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to maintain confidentiality and credibility.
  • Ability to tackle complex issues and develop innovative, practical solutions.
  • Action- and detail-oriented approach.
  • Agile decision-making skills in a fast-paced environment.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to create and deliver presentations.
  • May require up to 75% travel, or 2–3 weeks per month.

Responsibilities

  • Develop, maintain, and grow new and existing accounts within the assigned district or territory.
  • Oversee day-to-day operations across the designated district or territory and ensure efficiency.
  • Lead, develop, and drive team performance to maintain consistent quality and meet or exceed program goals and objectives.
  • Recruit, hire, train, and mentor leaders and other staff, fostering a positive and productive work environment.
  • Ensure adherence to company policies and procedures.
  • Provide timely, constructive feedback to managers and teams in real time and in alignment with the performance management process.
  • Develop and implement processes and KPIs to drive performance and continuous improvement.
  • Conduct monthly and quarterly business reviews.
  • Monitor program objectives and provide critical performance feedback.
  • Establish and maintain strong relationships with key stakeholders, strategic partners, program leaders, and field team members.
  • Provide ad hoc reporting and analysis for internal and external stakeholders.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) or Roth plan
  • Basic and supplemental life and AD&D insurance
  • Short- and long-term disability
  • Health and dependent care spending accounts (HSA and DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave
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