Area Manager

JLL • Chandler, AZ

14d • Onsite

About The Position

The Area Manager, Integrated Facilities & Property Management, provides strategic leadership for either a large, complex asset or multiple properties within a campus setting, including both owned or managed facilities and leased properties where landlord responsibilities are performed on the client’s behalf. The role oversees a portfolio or territory spanning several states and is accountable for financial results, operational excellence, client and tenant satisfaction, and initiatives that improve facility operations and asset value. The Area Manager connects on-site operational teams with the Portfolio Manager while providing strategic guidance and direct involvement in day-to-day operations.

The position ensures contract deliverables are met or exceeded, including operational uptime, cost savings, energy reduction, service improvements, and best-practice implementation. It oversees operations, construction coordination, preventive maintenance, capital improvements, compliance, emergency planning, budgeting, financial reporting, procurement, tenant and client relationships, and landlord-delegated duties. The Area Manager also supervises and develops General Managers, Senior Facility Managers, and other key personnel, and champions innovation, technology, sustainability, and LEED certification efforts.

This is an on-site position in Chandler, Arizona. Candidates must be authorized to work in the United States without visa sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Bachelor’s degree required.
• Real estate license required within the first six months, as required by jurisdiction.
• Minimum of 8–10 years of facility and/or property management experience.
• At least 5 years of experience managing teams in a complex commercial property environment.
• Demonstrated success managing large-scale or campus-style commercial properties.
• Experience managing operations and financial oversight of significant real estate assets.
• Proven ability to build and maintain strong client relationships.
• Advanced knowledge of building systems and commercial property management.
• Strong financial acumen, including experience managing complex budgets and P&L responsibility.
• Working knowledge of lease agreements and landlord obligations.
• Excellent project management and organizational skills.
• Demonstrated leadership ability and success developing high-performing teams.
• Advanced problem-solving skills and ability to handle complex operational challenges.
• Excellent verbal and written communication skills.
• Strong negotiation and conflict-resolution abilities.
• Proficiency in Microsoft Office and relevant property/facility management software.
• Ability to balance strategic thinking with tactical execution.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Industry accreditations such as RPA, FMA, or CPM are strongly preferred.
• LEED AP or other LEED accreditation preferred.
• Experience with lease administration and landlord-tenant matters preferred.

Responsibilities

• Develop property-specific strategies addressing facility operations and commercial property management goals for owned assets and leased properties with landlord responsibilities.
• Create and execute comprehensive Management Plans aligned with portfolio-wide objectives.
• Provide strategic guidance to site teams and maintain accountability for overall performance.
• Serve as an escalation point for complex operational and client issues; identify opportunities for innovation and continuous improvement.
• Oversee property operations and conduct regular inspections and performance reviews to maintain quality and Class A standards.
• Coordinate significant construction projects, including review and approval of specifications and contractor deliverables.
• Implement preventive maintenance programs and capital improvement initiatives.
• Perform landlord-delegated responsibilities for leased properties, including building services coordination, vendor oversight, and lease-obligation compliance.
• Ensure compliance and risk management across functions, including landlord and tenant obligations under applicable leases.
• Develop and maintain emergency response and business continuity protocols.
• Lead preparation and implementation of annual revenue, operating expense, and capital expense budgets.
• Achieve financial targets, contractual savings goals, and operating expense optimization; manage financial reporting and analysis.
• Develop procurement strategies, benchmark costs and service levels, and optimize service delivery for value for money.
• Implement strategies to enhance asset value while maintaining operational excellence.
• Maintain client and tenant relationships; serve as the primary senior-level contact for client stakeholders and meet with tenant representatives.
• Implement workplace experience programs, support lease negotiations and administration, and coordinate client communications and reporting.
• Ensure service levels align with FM service-level agreements and Class A commercial property standards.
• Supervise and mentor General Managers, Senior Facility Managers, and other key personnel; set expectations, evaluate performance, and develop improvement plans.
• Attract, develop, and retain staff; foster excellence, innovation, and collaboration; and plan team development and succession.
• Implement targeted learning programs covering customer experience, sustainability, and operations; serve as a technical resource for complex challenges.
• Implement technology and innovative solutions, pilot initiatives, and conduct strategic reviews to improve efficiency, reporting, and service offerings.
• Champion sustainability initiatives and LEED certification efforts at assigned properties.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Comprehensive and competitive benefits plan.
• Supportive, caring, and diverse work environment designed for growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager