Area Manager - Flying Ace Express Car Wash

Express Wash Concepts•Cincinnati, OH

14h•Remote

About The Position

The Area Manager oversees multiple Flying Ace Express Car Wash locations within an assigned geographic region. The role is responsible for operational excellence, team development, and adherence to company standards, with a focus on optimizing performance, maintaining safety and cleanliness, supporting marketing initiatives, and coaching leaders to deliver exceptional customer experiences. The position includes regular visits to assigned sites and may require providing operational coverage by working shifts as needed.

Requirements

Strong leadership, coaching, and people management skills.
Excellent communication, organizational, and analytical abilities.
Strategic thinking and strong business acumen.
Ability to manage multiple priorities.
Ability to take on new opportunities and tough challenges with urgency, energy, and enthusiasm.
Ability to solve problems using complex and sometimes contradictory information.
Ability to make timely decisions that keep the organization moving forward.
Strong working knowledge of operational systems, KPIs, and performance improvement.
Proficiency with Microsoft Office and Google Workspace.
Valid driver’s license and clean driving record.
3–5 years of multi-unit retail management experience.
Proven track record of meeting sales targets and improving operational performance.
Ability to travel within the assigned territory and work flexible hours as needed.

Nice To Haves

Multi-unit retail management experience in a high-volume environment.

Responsibilities

Lead, coach, and support Site Managers to achieve sales targets, operational goals, and customer experience standards.
Conduct periodic team performance and knowledge reviews to ensure alignment with current company procedures and initiatives.
Partner with recruiting to identify hiring needs.
Oversee onboarding, training, and development of site management teams.
Participate in succession planning to support readiness for growth.
Coach employees on effective sales techniques at sales booths and in vacuum lots.
Visit assigned sites on the prescribed schedule to monitor performance, ensure compliance, and maintain brand presentation standards.
Analyze sales reports, KPIs, and market trends to identify opportunities for improvement and growth.
Conduct inventory and cash audits to ensure accuracy and compliance.
Provide operational coverage by working shifts as needed.
Perform employee certifications to ensure wash employees meet company knowledge standards.
Review and approve site schedules and ensure payroll accuracy.
Maintain detailed knowledge of equipment functionality and each step of the wash process.
Implement promotional and marketing initiatives consistently across assigned sites.
Perform other duties as assigned.