Area Manager

Air Methods•Homebased, CA

About The Position

The Area Manager I leads and oversees the day-to-day operations of bases in Oceanside, Borrego Springs, and El Centro/Imperial. The role coordinates clinical, aviation, and maintenance services to support operational, safety, and financial targets; ensures bases are staffed and achieve maximum in-service availability; and oversees operational and financial performance across assigned bases. The Area Manager works with Centers of Excellence peers and Business Development to support safe, high-quality operations, training, policy compliance, customer satisfaction, and the regional strategy and mission. The position champions safety and quality, manages local base culture and teammate performance, and is accountable for base staffing, scheduling, budgets, and P&L. It also oversees supply chain and logistics, maintenance planning, customer scorecard action plans, licensing and regulatory compliance, and coordination of base startups, moves, closures, facility repairs, and lease management. The role directly supervises employees and requires availability 24/7 for operational needs, with travel of up to 70% or more depending on business needs.

Requirements

  • 2–5 years of related work experience in clinical, aviation, or maintenance work with a strong leadership background and/or training, or an equivalent combination of education and experience.
  • Strong leadership background.
  • Strong interpersonal skills and the ability to collaborate at all levels.
  • Critical-thinking, reasoning, and problem-solving skills.
  • Excellent organizational skills, attention to detail, ability to multitask efficiently, and ability to meet deadlines.
  • Excellent written and verbal communication and presentation skills.
  • Ability to manage revenue and budgets.
  • Ability to prepare written reports.
  • Demonstrated leadership.
  • Advanced Microsoft Office Suite skills, including Word, Excel, PowerPoint, and Outlook.
  • Ability to be available 24/7 for operational requirements.
  • Ability to travel up to 70% or more depending on business needs.

Nice To Haves

  • Bachelor’s degree from a four-year college or university.

Responsibilities

  • Oversee day-to-day operations of assigned bases, ensuring they are in service, operating safely, and providing a positive customer experience.
  • Build and maintain an engaged local base culture aligned with company values and mission; regularly communicate responsibilities and performance expectations to base staff.
  • Drive key performance indicators to maximize profit contribution and manage P&L, expenses, and payroll across assigned bases.
  • Schedule base staff to ensure full coverage, optimize in-service rates, and minimize overtime.
  • Collaborate with Centers of Excellence and Business Development to ensure compliance with company policies and procedures and maintain customer satisfaction.
  • Recruit, manage performance, and develop teammates in collaboration with Center of Excellence partners; address employee relations and performance issues, including termination when appropriate.
  • Coach and model appropriate leadership behaviors.
  • Oversee supply chain and logistics needs, including non-aviation, maintenance, and clinical-related activities and expenses.
  • Work with maintenance leadership to plan maintenance events and spare utilization to reduce the risk of bases going out of service.
  • Support the Regional Director in delivering customer scorecards and execute action plans as needed.
  • Maintain and monitor business, medical, and other licenses required to operate.
  • Ensure compliance with discipline-specific DOT and Non-DOT random testing and reasonable-suspicion requirements.
  • Coordinate base startups, moves, and closures with regional leadership, as well as facility repairs, maintenance, and lease management.
  • Perform other duties as assigned.
  • Carry out supervisory responsibilities, including interviewing, selecting, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Benefits

  • Industry-leading benefits are referenced, with details available on the company benefits page.
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