AREA MANAGER (Phoenix, Arizona)

R & K Interests, Inc.• US,

21h•$28 - $34•Hybrid

About The Position

We are a growing property management company seeking an experienced, hands-on Area Property Manager to oversee a group of multi-family properties in the Phoenix, Arizona area. This is a high-visibility role for a self-directed leader who thrives in a team environment, welcomes change and challenge, and takes pride in operational excellence. You will own the day-to-day performance of your assigned assets — leasing, resident relations, maintenance, financials, and team development — while partnering with the Regional Property Manager, on-site teams, vendors, and residents to drive occupancy, protect asset value, and deliver a consistent, high-quality resident experience. We offer strong support from management, real growth opportunities, a competitive benefits package, and a team that enjoys the work.

Requirements

Minimum 3 years of multi-family property management experience; prior experience overseeing more than one property or supervising on-site staff preferred.
High school diploma or GED required; college coursework or degree preferred.
Working knowledge of property financials — ability to read, analyze, and interpret budgets and financial reports.
Excellent written and verbal communication skills; professional presentation with residents, vendors, and internal stakeholders.
Proficiency in Microsoft Word and Excel; experience with property management software (Yardi, ResMan, AppFolio, or OneSite) preferred.
Strong organizational and problem-solving skills with the ability to manage multiple priorities across multiple properties.
Ability to work independently and thrive in a fast-paced, changing environment.
Reliable personal transportation and a clean driving record, for travel between properties, company errands, bank deposits, and marketing.
Availability to work a flexible schedule, including some weekends, based on property needs.

Nice To Haves

Prior experience overseeing more than one property or supervising on-site staff
College coursework or degree

Responsibilities

Take full ownership of day-to-day operations for a group of assigned multi-family properties, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, and vendor relations.
Monitor property performance goals — occupancy, leasing and closing ratios, delinquency, and NOI — and take corrective action to keep each property on track.
Prepare and manage annual property budgets; review monthly financial reports and explain variances to the Regional Property Manager.
Ensure resident ledgers, bank deposit slips, and property financial reports are accurate and error-free.
Assist in managing the purchase order process and approve property-level expenditures within authority limits.
Apply Company leasing standards to warmly greet prospective residents, qualify them, identify their needs and preferences, professionally present the property and apartment homes, use feature/benefit selling, close the sale, and follow up.
Develop and execute marketing and outreach plans to attract prospects and maintain a strong traffic pipeline.
Process lease applications, participate in verification, notify applicants of results, and complete all lease paperwork and related addendums.
Set competitive rental rates and renewal strategies in coordination with the Regional Property Manager.
Answer incoming calls professionally and handle each appropriately, whether the caller is a prospective resident, current resident, internal team member, or vendor.
Record resident service requests completely and accurately, route them to maintenance for prompt processing, and follow up with residents to confirm satisfaction.
Communicate regularly with residents to address needs, resolve concerns, and build long-term relationships that support retention.
Ensure full compliance with fair housing and Arizona landlord-tenant law.
Accept rents, deposits, and application fees; post all receipts daily and make bank deposits prior to bank closing each day.
Issue notices as appropriate — late payment, returned check memos, and eviction notices — in accordance with Company policy and Arizona law.
Minimize delinquency through consistent, respectful follow-through on collection activities, including phone calls, notices, and personal visits.
Ensure the leasing office, club room, models, and vacant apartments are clean, lease-ready, and present a warm, welcoming image of the property.
Walk the property regularly; pick up litter, note curb-appeal and safety issues, and report service needs to the maintenance team.
Coordinate with vendors and the maintenance team on repairs and unit turns; confirm quality of completion.
Pitch in with light cleaning, vacuuming, and dusting when needed.
Maintain accurate resident records in accordance with Company policy.
Update daily reports covering notices to vacate, vacancy, and property activity.
Organize and file all applicable reports, leases, applications, and paperwork.
Provide oversight of on-site staff at each assigned property; set clear expectations, coach for accountability and service standards, and support professional development.
Participate in the selection, recruitment, onboarding, and retention of team members in partnership with the Regional Property Manager.
Identify potential problems early and propose practical solutions.
Make use of available resources — fellow team members, training manuals, and guides — and share knowledge across the team.