Area Manager

Break Time•Columbia, MO

About The Position

A Break Time Area Manager directs and supervises operations across an assigned group of stores to maximize sales and profitability. The Area Manager serves as a role model and demonstrates the company’s core values. The role includes recruiting, hiring, training, and evaluating employees to support fast and friendly service. The position also oversees store operations, customer service, personnel processes, budgets, inventory, merchandising, compliance, and staff development. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

  • High school diploma or equivalent.
  • At least three years of management experience or related work experience.
  • Successfully complete the Break Time Area Supervisor training program within six months of accepting the position.
  • Exhibit responsibility, integrity, dependability, and stability.
  • Ability to learn new concepts and use technical materials.
  • Ability to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Ability to consistently operate a computer and other office productivity machinery.
  • Ability to effectively prioritize and delegate to achieve maximum results.
  • Ability to visually observe and inspect items and the work environment for regular job responsibilities and safety concerns.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Physical ability to remain standing and/or driving in a stationary position for up to nine hours per shift.
  • Physical ability to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour and in a freezer with temperatures as low as 0 degrees for up to 10 minutes.
  • Availability to work any shift, weekends, and holidays as needed.
  • Ability to consistently drive and work in outdoor weather conditions.
  • Ability to exchange accurate information with Break Time customers in English.
  • Ability to occasionally ascend and descend ladders to handle inventory or products.
  • At least 18 years of age.
  • Valid driver’s license.
  • Legal authorization to work in the United States.
  • Meet company requirements, including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check.

Nice To Haves

  • Bachelor’s degree.
  • Three years of experience as a multi-unit supervisor in the convenience-store industry.
  • Ability to work independently and in a team environment.
  • Ability to work at a fast pace.
  • Ability to perform detail work accurately.
  • Excellent organizational skills.
  • Sales abilities.

Responsibilities

  • Support the Company Vision and Mission and implement strategies to achieve them.
  • Ensure stores provide customer service that meets or exceeds company standards and customer expectations.
  • Maintain high store-image standards, ensuring stores are clean, well-stocked, and ready for business.
  • Ensure assigned stores operate within established inventory levels, salary budgets, other control lines, and gross profit margins.
  • Build store sales and gross profits by implementing corporate merchandising policies, procedures, and programs.
  • Support and enforce company policies and applicable local, state, and federal laws and regulations.
  • Ensure hiring, training, employee evaluations, discipline, and termination actions are handled legally, ethically, promptly, and in accordance with company policy.
  • Supervise store associates fairly, consistently, impartially, and in accordance with EEOC guidelines.
  • Assist with promotions according to the Marketing Department.
  • Conduct merchandise price surveys, observe competitors, and recommend changes when appropriate.
  • Monitor and assist in the professional development of subordinates to support growth and promotion and maintain a high-quality staff.
  • Supervise and coach direct reports, complete performance reviews, provide feedback and development opportunities, and take disciplinary action when necessary.
  • Ensure employees follow applicable guidelines for the sale of alcohol and tobacco.
  • Ensure required daily, weekly, and monthly paperwork is completed.
  • Establish individual and team goals for each department and personal goals with senior leadership, and ensure goals are attainable and trackable.
  • Ensure employees follow posted work schedules and proper clocking procedures to accurately record hours worked.
  • Resolve conflicts in a timely manner.
  • Prepare and submit recommended budgets for departmental operations.
  • Know and adhere to company and position-specific policies and procedures, and perform other duties as assigned.
  • Travel up to 15%, including occasional overnight travel to training or meetings, as needed.
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