Area Manager - SCRI

Bridgestone Americas•Riverside, CA

5d•$93,300 - $158,600

About The Position

The Area Manager leads the overall operations and compliance of stores in an assigned region through store managers and employees. The role focuses on building a customer-centric, high-performance culture, developing teammates, improving customer loyalty, and supporting the communities served. The manager uses operations tools and works with the Regional Manager and Bridgestone support teams to drive sales growth, operating profit, and other key performance indicators. The position also calls for strategic and tactical leadership through organizational change in a competitive retail environment.

Requirements

At least 8 years of combined experience managing a single store or multi-unit retail operation.
3–5 years of experience overseeing a P&L for a store or area/district.
High school degree or equivalent.
3–5 years of experience as a hiring manager recruiting, hiring, and promoting teammates.
Reside in the assigned area.
Valid driver's license.
Willingness to travel.

Nice To Haves

Bachelor’s degree or equivalent combination of education and work experience.
Automotive industry experience.

Responsibilities

Oversee the performance of multiple Store Managers and their retail locations.
Support company initiatives and deliver a high-performance, customer-centric culture.
Monitor store performance goals, including customer count and retention, unit sales, credit card applications, telephone conversions, and safety.
Identify training and development opportunities for teammates.
Set the business plan and manage the P&L for the assigned area.
Drive B2B business in the assigned area and train Store Managers on related duties.
Ensure stores follow compliance and safety policies and procedures.
Manage and resolve customer escalations.
Partner with regional and Store Support Center staff, including Human Resources, Finance, and Marketing, to address area needs.
Closely monitor talent acquisition efforts, labor demand forecasting, and payroll.
Visit each store regularly and attend region meetings as required by the Region Manager.
Engage teammates and improve retention, deliver on commitments, develop and recognize others, lead stores through change, and support customers and local communities.