Area Manager

Cozzini Bros., Inc.•Mobile, AL

13d

About The Position

Cozzini Bros. is hiring an experienced Area Manager based in the Mobile, Alabama region. The role oversees all aspects of the company’s operation in the assigned area, including route delivery operations, new business generation when the area has no separate new-business function, and administration. The Area Manager is responsible for personnel, customer service and delivery, sales and marketing, and administrative operations. The position may require overnight travel and a willingness to work long hours when necessary to achieve company goals. Total compensation includes the opportunity to earn a 15% annual EBITDA bonus. A company vehicle is provided for work use, with gas, service and maintenance, and insurance paid by the company.

Requirements

Valid driver’s license.
Pass a pre-employment drug test and background test.
Meet pre-employment and periodic MVR requirements outlined in the Company’s Fleet Safety Program.
Ability to lift up to 50 pounds repetitively and to reach, twist, turn, bend, climb, and pull.
Ability to travel overnight at times.
Strong oral, written, and listening communication skills, with a commitment to active communication with subordinates, peers, and headquarters personnel.
Ability to develop subordinates’ skills and competencies through training, development, and motivational activities.
Demonstrated leadership qualities and managerial skills to lead a team, hire and fire, and manage daily area operations.
Demonstrated executive skills, integrity, and honesty; ability to foster mutual respect and trust, meet commitments, and follow company policies and procedures.
Strong commitment to customer service and customer satisfaction.
Ability to make decisions using logical assumptions and sound judgment, including consideration of alternative courses of action.
Ability to maintain stable performance in stressful situations with multiple deadlines.
Strong work ethic, willingness to work long hours when necessary to achieve company goals, and high work standards as a role model for subordinate employees.

Responsibilities

Recruit and hire high-quality personnel; provide training and explain position requirements; coach, motivate, and evaluate employees; and periodically accompany drivers and new-business personnel to assess performance and provide coaching.
Maintain employee grooming and appearance standards, attendance records, vacation schedules, and compliance with company policies and procedures.
Maintain customer goodwill through high-quality products and complete daily deliveries on all routes; promptly address service issues and work to resolve their root causes.
Personally review customer requests to cancel service to determine whether the business can reasonably be retained or a systemic issue needs correction.
Maintain and periodically optimize route structure, oversee inventory exchanges with the sharpening center, and ensure timely, efficient, cost-effective coordination with the sharpening center.
Oversee company vehicle appearance, maintenance, care, and driver compliance with fleet safety procedures.
Oversee facility upkeep, maintenance, and regular cleaning.
Maintain accurate rental and sales equipment inventory and coordinate proactive, cost-effective replenishment with headquarters.
Provide route relief when drivers are unavailable, including during vacations and holiday weeks.
Achieve assigned area sales goals by developing plans and reporting systems to monitor performance.
Sell additional business to existing accounts personally and with route sales personnel; develop a system to generate and process sales leads.
Oversee implementation of price increases as directed by the Regional General Manager; monitor competitive activity and keep the Regional General Manager informed.
Debrief drivers and ensure company checkout procedures are followed.
Oversee compliance with cash collection and deposit procedures; ensure route and new-business paperwork is accurate, timely, neat, and compliant with company procedures.
Ensure accidents and injuries are reported promptly in accordance with company procedures.
Assist with accounts receivable collection when requested by headquarters personnel and oversee area operating expenses for fiscal prudence.
Assist with company improvement activities as directed by the Regional General Manager.