Area Manager

Bridgestone Americas•Saint Charles, MO

29d•$93,300 - $158,600

About The Position

The Area Manager leads the overall operations and compliance of stores in an assigned region through Store Managers and their teams. The role focuses on empowering employees, delivering an excellent customer experience, fostering a customer-centric culture, and building customer loyalty and community engagement. The Area Manager uses operational management tools and collaborates with the Regional Manager and Bridgestone support teams to drive sales growth, operating profit, and other key performance indicators. The position requires a strategic and hands-on leader who can guide retail operations through organizational change.

Requirements

At least 8 years of combined experience managing a single store or multi-unit retail operation.
At least 3–5 years overseeing a P&L for a store or Area/District.
High school degree or equivalent.
At least 3–5 years of experience as a hiring manager recruiting, hiring, and promoting teammates.
Reside in the assigned Area.
Valid driver’s license.
Willingness to travel.

Nice To Haves

Bachelor’s degree or equivalent combination of education and work experience; a BS/BA degree is strongly preferred.
Automotive industry experience is preferred but not required.
Experience managing a sizable P&L is helpful.

Responsibilities

Oversee the performance of multiple Store Managers and their retail locations.
Support company initiatives and foster a high-performance, customer-centric culture.
Monitor each store’s performance goals, including customer count and retention, unit sales, CFNA credit card applications, telephone conversions, and safety.
Identify training and development opportunities for teammates.
Set the business plan and manage the P&L for the assigned Area.
Drive B2B business within the Area and train Store Managers on related duties.
Ensure stores follow compliance and safety policies and procedures.
Manage and resolve customer escalations.
Partner with Region and Store Support Center staff, including Human Resources, Finance, and Marketing, to lead and manage Area needs.
Closely monitor Talent Acquisition efforts, Labor Demand Forecasting, and Payroll.
Visit each store regularly and attend Region meetings as required by the Region Manager.
Engage teammates and improve retention, deliver on commitments, develop others, lead stores through change, recognize teammate accomplishments, serve customers, and support local communities.