Area Manager

Stord•Irvine, CA

8d•Onsite

About The Position

Stord is seeking an Area Manager to lead warehouse production teams and ensure daily orders are fulfilled according to priorities and service-level agreements. The role is responsible for warehouse safety, assignment accuracy, productivity, facility maintenance, labor planning, and maintaining an efficient and engaged team. The Area Manager coordinates warehouse activities under the Operations Manager, works with other departments and upper management to improve processes, and partners with Customer Service to address client needs and customer satisfaction. The position requires a flexible schedule and overtime, including evenings and weekends, as business needs dictate. The required shift is Tuesday through Saturday on the PM shift.

Requirements

Four to five years of experience working with warehouse management systems or inventory systems in a high-volume facility.
Previous leadership experience.
Bachelor’s degree or relevant experience.
Basic clerical and data-entry skills.
Strong organizational and time-management skills, with the ability to drive tasks to completion.
Excellent communication and people skills, including the ability to interact effectively with all levels of management and support teams.
Ability to train and motivate personnel and balance staffing strength toward profitability and growth.
Ability to communicate verbally and in writing in English.
Flexibility with scheduling and willingness to work overtime as business dictates.
Ability to transport up to 40 pounds.
Ability to perform basic mathematical calculations.
Ability to recognize and address important details accurately and efficiently.
Ability to work independently with minimal supervision.
Ability to build effective working relationships.
Ability to work constructively under stress and pressure, including high workloads and deadlines.
Ability to effectively use relevant material-handling equipment, such as forklifts.
Ability to express ideas clearly and convey necessary information.
Ability to work in a distribution center with exposure to varying heights, varying temperatures, and moderate, consistent noise levels.

Nice To Haves

Proficiency with Microsoft Office Suite.
Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or a related field.
Experience with process improvement methods such as Lean Six Sigma and/or Kaizen.

Responsibilities

Lead and develop warehouse associates and operations leads to achieve daily goals.
Coordinate with HR, Safety, Customer Service, and other operations leaders to drive results.
Address operational and personnel issues affecting functional areas.
Implement process improvements and mechanisms to increase workload efficiency.
Use workload planning tools and other resources to complete scheduled work and fulfill orders to standards.
Investigate discrepancies and variances.
Meet quality standards across multiple functions.
Perform additional duties as assigned.
Maintain a safe work environment and ensure compliance with state regulations and company safety standards.
Ensure orders are processed efficiently according to priorities and service-level agreements.
Drive departmental key performance indicators.
Use the Scale WMS to manage and assign daily and weekly workloads.
Plan and allocate labor to roles based on daily output and projections.
Work with upper management to improve warehouse processes, efficiencies, labor alignment, and equipment needs.
Manage team timecards and weekly approvals, PTO, sick days, and personal leaves.
Enforce the team’s time and attendance policy.
Create and conduct employee counseling reports and handle terminations with HR support.
Report accidents and injuries to upper management, HR, and the safety department according to reporting procedures.
Maintain warehouse housekeeping and presentable conditions.
Manage warehouse supplies to support order fulfillment.
Maintain effective communication through email, text, and phone calls.