Area Manager - JFK Area

Unifi•New York, NY

2h•$95,000 - $115,000

About The Position

Unifi Aviation is seeking an Area Maintenance Manager to lead maintenance operations across multiple contracts and locations. The role performs and oversees installation, troubleshooting, repair, and maintenance, with particular focus on safety, predictive and preventive maintenance, and processes that support site KPIs and overall airport-industry performance. The manager maintains maintenance standards and timely completion of operational duties and projects, conducts site inspections and audits, monitors maintenance programs, and works with the Director of Operations on special projects and contract budgets. The position also leads and develops personnel, coordinates labor, supports hiring and training, reviews site performance, and resolves elevated customer and employee issues. The role requires frequent travel, including driving between sites and potentially supporting new contract start-ups for periods of approximately 30 days. Work and office hours may vary according to portfolio needs. The work setting includes an office and outdoor work. Evening and weekend on-call availability is required.

Requirements

10 years of experience in maintenance involving Baggage Handling Systems and/or Passenger Boarding Bridges.
10 years of maintenance experience.
Must provide own hand tools.
Current, valid driver's license and a safe driving record.
Must be able to clear an FBI background check, including airport badging.
Willingness and ability to run errands to hardware stores for maintenance supplies, cleaning supplies, or other items.
Excellent verbal, written, and presentation skills.
Ability to communicate effectively with community tenants, vendors, external parties, and corporate divisions.
Ability to travel frequently, more than 50%, including driving between sites and travel of approximately 30 days at a time for new contract start-ups.
Availability for evening and weekend on-call duties.

Responsibilities

Install, troubleshoot, repair, and maintain equipment and systems across multiple contracts, with attention to safety and predictive and preventive maintenance.
Conduct regular site inspections, identify potential problems, and take preventive or corrective action to support company standards, policies, laws, and compliance requirements.
Work with the Director of Operations to review and monitor special projects at designated sites.
Assist with preparing quotes and operating budgets for new and existing contracts.
Evaluate preventive maintenance, routine maintenance, operations, and other maintenance programs at each site.
Respond to issues as requested by Senior Leadership.
Conduct quarterly maintenance audits of defined sites in the area.
Coordinate contract and in-house labor.
Assist Site Managers with maintenance technician interviews, testing, and orientation training.
Help resolve disputes between Site Management and vendors.
Ensure personnel receive appropriate training and delegate responsibility and authority to support staff development.
Review site performance weekly with Site Managers and address performance problems through coaching, training, redirection, or discipline; recognize and encourage good performance.
Monitor site performance and work with Site Managers on plans to correct performance issues.
Resolve elevated customer complaints and employee relations issues in the mutual best interest of the company and the customer or employee.
Interact cooperatively with internal and external customers.
Keep management informed about site conditions, customer complaints, and suggestions for improving site performance.
Report customer or contract policy violations to management.
Supervise, coach, direct, train, and evaluate staff as applicable; conduct employee reviews and Quality Control inspections.
Work with Site Managers to develop specifications and continually evaluate maintenance and management service needs and performance.
Perform other duties as assigned based on business needs, including evening and weekend on-call duties.
Travel frequently between locations and support new contract start-ups as needed.