Area Manager

Valvoline Instant Oil Change•Odessa, TX

About The Position

The Area Manager I maximizes the profitability and overall performance of a Valvoline Instant Oil Change market area by developing teams that consistently execute VIOC processes and deliver a quick, easy, and trusted customer experience. The Area Manager leads, coaches, and develops Service Center Managers and their teams, supports area operations and growth, identifies future leaders, and fosters a fun, performance-driven culture aligned with VIOC’s vision and values. The role includes building high-performing teams, developing talent and succession plans, managing area profit plans and financial performance, growing revenue, and overseeing store expenses and operations. It also includes training teams to deliver a professional customer experience, managing claims, and working with corporate groups to ensure compliance with applicable laws and company Operations, EHS, and HR standards. The description notes that other duties may be assigned at the company’s discretion.

Requirements

Bachelor’s degree, or relevant work experience in place of formal education.
At least 1–3 years of Retail Management experience with demonstrated success building teams and meeting or exceeding financial metrics.
SuperPro training through a Service Center Manager role.
Valid driver’s license and a driving record acceptable to the Company and its insurers, subject to company verification.
Ability to demonstrate profitable growth, alignment and accountability, and the ability to create a high-performance culture.
Consistently demonstrate the ideal team player virtues: humble, hungry, and smart.
Full-body mobility, including the ability to twist, turn, bend at the waist, squat, and use stairs.
Ability to use automotive mechanical tools and a point-of-sale computer system.
Ability to pass criminal and driving screenings.
May need the ability to legally drive a company vehicle.
Must be a U.S. citizen or legally authorized to work in the United States.

Responsibilities

Build and support a high-performance team that differentiates VIOC’s service experience.
Identify talent and teach Service Center Managers to build, manage, and motivate successful store teams, establish a strong culture, and reduce turnover.
Lead succession planning and employee development to ensure locations have sufficient key holders, bench strength, and high-performing employees.
Manage area profit plans of $500,000 to $1 million by teaching Service Center Managers to consistently execute the SuperPro process, increase area revenue of $4 million to $8 million, and plan and manage store-level expenses.
Apply operational and financial expertise to manage performance, including financial statements, key performance indicators, sales growth, budgeting, labor utilization, claims, and inventory.
Prepare and motivate employees to deliver a superior, professional automotive customer experience built on trust.
Train employees and Service Center Managers to execute VIOC’s SuperPro operating system and understand their role in the customer process.
Manage claims directly and coach Service Center Managers in claims management to support customer loyalty and limit profitability impact.
Collaborate with corporate groups to support team knowledge of and compliance with federal, state, and local laws.
Train store personnel and monitor compliance with Valvoline/VIOC Operations, EHS, and HR standards.
Perform other duties and responsibilities as determined by Valvoline.