Area Manager - RMC Long Beach

Atm Jobs • Long Beach, CA

10d • Onsite

About The Position

Republic Master Chefs, a family-owned Southern California uniform and linen services provider, is seeking an Area Manager to directly manage its customer-facing Service team. The role leads a team covering 4–5 routes and is responsible for customer satisfaction, service performance, sales, profit, inventory, payroll, and budget goals. The manager coaches and trains team members, resolves customer issues, maintains contract renewals, and supports service representatives in the field. Hands-on duties can include visiting customer sites, assisting with product pickup and delivery, and driving a company-owned vehicle. The position is based in Long Beach, California, and is in person. Compensation is $70,304 per year, with potential quarterly bonus or commission after a 90-day probationary period if goals are met.

Requirements

• At least 5 years of experience leading teams.
• Solid customer service background, including face-to-face interactions and service-oriented business relationships.
• Associate’s degree required.
• Five years of active driving experience.
• Experience with Excel and other Microsoft products.
• Experience in industrial sales or customer service.
• Excellent business writing and presentation skills.
• Strong work ethic; results-oriented, organized, and an excellent communicator.
• Ability to reliably commute to or relocate to Long Beach, California.
• Ability to perform the hands-on duties described, including driving and lifting, carrying, and walking products.

Nice To Haves

• Bachelor’s degree, preferably in Business Administration or Communication.
• Up to 5 years of management experience.

Responsibilities

• Lead and coach Service team members and manage the overall performance of a team covering 4–5 routes.
• Foster a safe working environment.
• Successfully resolve customer-related issues and maintain customer contract renewals.
• Train the team in effective sales techniques.
• Visit customer sites to build goodwill and maintain high customer satisfaction.
• Achieve sales, profit, inventory, and payroll goals; manage a budget and address operational issues that affect service.
• Accompany service representatives or visit customers alone when necessary to support pickup and delivery of products or services.
• Drive a company-owned vehicle to and from customer locations.
• Lift, carry, and walk products in and out of customer accounts while providing high-quality service.
• Perform managerial duties.

Benefits

• Competitive pay.
• 401(k) plan with up to 4% match.
• Company-sponsored pension plan.
• Medical, dental, and vision insurance.
• Disability and life insurance.
• Career advancement opportunities.
• Paid time off.
• Referral program.
• Potential quarterly bonus or commission after a 90-day probationary period if goals are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree