Area Manager (Castleton IN, 2018)

BELL NURSERY USA•Indianapolis, IN

6d•$30,450 - $55,000

About The Position

The Area Manager oversees merchandising for four or more Home Depot Garden Centers within a district. The role is responsible for maintaining company merchandising standards, implementing store promotions, setting weekly advertisements, monitoring inventory levels and accuracy with the District Manager, supporting new-hire onboarding and coaching, and achieving sales objectives. The Area Manager is also accountable for delivering a high level of customer service across the Garden Centers and serving as a role model and leader who solves problems, makes informed decisions, and manages staff and time effectively. The position supports recruitment, hiring, staff training, scheduling, and performance feedback. It also manages Garden Center maintenance and safety, helps implement the company’s Plan-O-Gram program, maintains communication among Bell Nursery, its client, and vendor partners, and ensures staff compliance with company policies and standards. The Area Manager may support store personnel and undertake other tasks as directed by leadership. The position is based in Castleton, Indianapolis, Indiana, with travel of up to 50% to manage multiple sites. It is full-time, on the day shift, and requires flexibility to work nights, weekends, and holidays. The role requires a high school diploma and the ability to lift or move up to 50 pounds.

Requirements

High school diploma.
Ability to work a full-time schedule, including nights, weekends, and holidays.
Ability to travel to and manage multiple sites.
Strong interpersonal, motivating, organizational, and follow-through skills.
Ability to build relationships with the workforce, train and develop staff, and make effective use of their skills.
Ability to manage store operations and merchandise effectively.
Ability to provide outstanding customer service.
Ability to maintain fair and consistent standards for the workforce.
Ability to adjust priorities and manage time wisely in a fast-paced environment.
Ability to communicate clearly and concisely, listen actively, and provide instruction to staff.
Basic computer skills, including MS Office, smartphone technology, and applications.
Must have a personal smartphone with Android 5.0 or above, or Apple iOS 7.0 or above, for daily communication with a supervisor.
Ability to lift or move up to 50 pounds.

Nice To Haves

Retail management experience preferred.
Basic knowledge of horticulture and gardening preferred but not required.

Responsibilities

Oversee merchandising at four or more Home Depot Garden Centers within a district.
Maintain company merchandising standards, implement store promotions, and set weekly advertisements.
Work with the District Manager to monitor inventory levels and ensure inventory accuracy.
Support onboarding and coach new hires while working toward sales objectives.
Ensure a high level of customer service throughout the Garden Centers.
Assist the District Manager and HR Generalist with recruiting and hiring talent to meet staffing needs.
Train and coach staff on daily tasks and best practices, and ensure required training is completed.
Assist the District Manager with employee scheduling within operating budgets.
Manage time and resources efficiently to meet ongoing work objectives.
Provide staff with constructive suggestions, encouragement, feedback, and clear expectations.
Manage Garden Center maintenance and safety issues; model safety practices and procedures and ensure incident and accident reporting and policy compliance.
Ensure the correct interpretation, communication, and implementation of the Plan-O-Gram program as directed by leadership.
Maintain communication among Bell Nursery, its client, and vendor partners.
Ensure staff compliance with company policies and standards.
Proactively identify and solve problems affecting Garden Center efficiency, productivity, and service.
Support store personnel and perform other activities as needed or directed by leadership.
Travel to and manage multiple sites.