Area Manager (Castleton IN, 2018)

Bell Nursery Usa•Indianapolis, IN

About The Position

The Area Manager oversees merchandising at four or more Home Depot Garden Centers within a district. The role ensures merchandising meets company standards, implements store promotions, sets weekly ads, monitors inventory levels and accuracy in conjunction with the District Manager, and supports onboarding and coaching of new hires while achieving sales objectives. Area Managers are responsible for maintaining a high level of customer service across their Garden Centers and serving as role models and leaders. They solve problems, make informed decisions, and manage staff and time to achieve results. The position requires a full-time schedule, including nights, weekends, and holidays, and travel between multiple sites.

Requirements

  • High school diploma.
  • Ability to work a full-time schedule, including nights, weekends, and holidays.
  • Ability to travel to and manage multiple sites.
  • Strong interpersonal, motivating, organizational, and follow-through skills.
  • Basic computer skills, including MS Office, smartphone technology, and applications.
  • Must have a personal smartphone with Android 5.0 or above, or Apple iOS 7.0 or above, for daily communication with a supervisor.
  • Ability to lift or move up to 50 pounds.
  • Ability to build relationships with, train, develop, and appropriately utilize workforce skills.
  • Ability to manage store operations and merchandise effectively.
  • Ability to provide outstanding customer service and maintain fair, consistent workforce standards.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment.
  • Ability to communicate clearly and concisely, listen actively, and provide instruction to the workforce.

Nice To Haves

  • Retail management experience preferred.
  • Basic knowledge of horticulture and gardening preferred, but not required.

Responsibilities

  • Assist the District Manager and HR Generalist with recruiting and hiring talent to meet staffing needs.
  • Train and coach staff in daily tasks and best practices, and ensure required training is completed.
  • Assist the District Manager with employee scheduling within operating budgets.
  • Manage time and resources efficiently to meet ongoing work objectives.
  • Provide staff with constructive suggestions, encouragement, feedback, and clear expectations.
  • Manage Garden Center maintenance and safety issues; model safety practices and ensure incident and accident reporting and policy compliance.
  • Ensure correct interpretation, communication, and implementation of the Plan-O-Gram program as directed by leadership.
  • Maintain effective communication among Bell Nursery, the client, and vendor partners.
  • Ensure staff comply with company policies and standards.
  • Identify and resolve problems affecting Garden Center efficiency, productivity, and service.
  • Support store personnel and perform other activities as needed or directed by leadership.
  • Oversee merchandising to company standards, implement promotions, set weekly ads, and work with the District Manager to monitor inventory levels and accuracy.
  • Help achieve sales objectives and ensure outstanding customer service across assigned Garden Centers.
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