Area Manager

Trilogy Health Services•Charlotte, NC

About The Position

The Area Manager is the regional senior leader responsible for supporting operations across multiple practices in a region. The role plans, directs, coordinates, and supervises regional program activities to meet company and customer goals, while contributing to company-wide program development, quality improvement, problem-solving, productivity and performance enhancement, and profitability. The Area Manager is accountable for the operational and clinical success of designated practices and works across departments and disciplines.

Requirements

  • Associate degree.
  • 3–5 years of experience.
  • Applicable valid and unencumbered state license.
  • Ability to sit, stand, bend, reach, stretch, stoop, walk, and move intermittently during working hours.
  • Ability to lift at least 50 pounds.
  • Ability to maintain verbal and written communication with coworkers, supervisors, residents, family members, visitors, vendors, and other business associates.

Nice To Haves

  • Current CPR certification for healthcare providers through training that includes hands-on practice and an in-person skills assessment is preferred.

Responsibilities

  • Oversee the operational and clinical success of each designated practice.
  • Interview, hire, orient, and supervise Program Directors through mentoring, problem-solving, and brainstorming to meet operational goals.
  • Maintain consistent communication with and report to the Regional Director of Operations/Vice President of Operations.
  • Meet with administrators and other key facility leaders during visits alongside the Program Director, and remain available on an ongoing basis.
  • Develop and foster positive customer relationships to support business satisfaction.
  • During facility visits, ensure patient needs are met, treatment is documented, and practices operate efficiently.
  • Serve as a resource for program, caseload, and business development.
  • Coordinate staff effectively and efficiently among facilities where possible.
  • Identify area growth opportunities with the Regional Director of Account Management.
  • Participate in clinical and operational reviews, including the denial process.
  • Participate in senior management functions to support company business success.
  • Work with the Vice President of Operations to develop regional operating and capital budgets.
  • Ensure adherence to applicable professional organizations’ policies and practices.
  • Facilitate in-services and other educational and developmental programs.
  • Perform other duties as assigned.

Benefits

  • Competitive salaries and weekly pay.
  • Affordable health insurance option with up to $1,500 in company HSA contributions.
  • Incentive-based wellness program with on-site health screenings.
  • Paid time off.
  • Dental, vision, life, short-term disability, and long-term disability insurance.
  • 401(k) with company match.
  • Tuition reimbursement, scholarships, and student loan repayment.
  • Employee and dependent scholarships.
  • Flexible spending accounts.
  • Employee celebrations.
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