Area Manager

Hims & Hers • Gilbert, AZ

3d

About The Position

As an Area Manager, Pharmacy Technician, you will manage the pharmacy technician team and coordinate special pharmacy projects. The role oversees budget, labor planning, and payroll, and collaborates with teams across fulfillment, operations, order management, finance, inventory, and pharmacy. This position reports to the Head Pharmacist.

The Area Manager creates staffing schedules and workflow plans, supports technician performance and development, coordinates project completion, and maintains pharmacy procedures and accountability standards. The role also ensures compliance with privacy, safety, infection-control, and pharmacy regulations.

Requirements

• At least 5 years of manager-level experience in a pharmacy setting.
• National Certified Pharmacy Technician certification (EXCPT or PTCB).
• Active Certified Pharmacy Technician registration.
• Effective knowledge of state and federal pharmacy laws, rules, and regulations related to the practice of pharmacy.
• Payroll management experience.
• Willingness to work in a team environment and promote company culture.
• Experience working in long-term care, mail-order, or high-volume pharmacy as a registered pharmacy technician.
• Labor planning experience.
• Data analysis experience.
• Budget planning experience.

Nice To Haves

• Vendor and staffing agency relationships.

Responsibilities

• Manage pharmacy technicians, from trainees to lead technicians, and provide performance feedback and coaching to technicians and support personnel.
• Use labor modeling information to create pharmacy technician and holiday schedules.
• Collaborate with operations, fulfillment, inventory, order management, finance, pharmacy, and quality assurance teams.
• Establish functional statements and job descriptions, and recommend disciplinary actions, promotions, and awards.
• Collaborate with quality assurance teams to develop and maintain pharmacy standard operating procedures.
• Create daily workflow plans and prioritize daily, weekly, and monthly tasks.
• Review company metrics for team and performance management.
• Coordinate special pharmacy projects and supervise their completion.
• Manage payroll approvals for the pharmacy technician team.
• Delegate tasks, workflow items, and station assignments, including shipping, to pharmacy technicians.
• Develop daily, weekly, and monthly pharmacy technician task sheets and downtime task sheets.
• Establish accountability standards based on pharmacy technician job responsibilities.
• Maintain security and privacy practices for protected health information in compliance with federal and state HIPAA regulations.
• Attend pharmacy team meetings as necessary.
• Follow applicable state and pharmacy regulations and rules set by the Ohio State Board of Pharmacy and the FDA.
• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations.
• Protect patients and employees by adhering to infection-control policies and protocols.
• Perform other tasks as assigned.

Benefits

• Competitive pay with equity compensation.
• Employee stock purchase plan (ESPP).
• Flexible PTO.
• Holiday observances.
• Quarterly mental health days.
• Medical, dental, and vision coverage, with FSA and HSA plan options.
• Pet insurance.
• One Medical membership.
• Disability benefits.
• Employee assistance program.
• Life and AD&D benefits.
• Fitness stipend.
• Backup childcare.
• Family-forming resources.
• Collaborative culture where diverse perspectives are welcome and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed