Area Manager

MFA Oil Company•Columbia, MO

20d

About The Position

A Break Time Area Manager directs and supervises operations across an assigned group of stores to maximize sales and profitability. The Area Manager serves as a role model for the company’s core values and oversees recruiting, hiring, training, and evaluating employees to support fast, friendly service. The role ensures that stores meet customer-service, merchandising, inventory, budget, profitability, legal-compliance, and operational standards. The manager supervises and develops store associates and direct reports, sets and tracks goals, resolves conflicts, prepares budget recommendations, and completes required paperwork. Travel of up to 15% is expected, including occasional overnight trips for training or meetings. MFA Petroleum Company is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores and a Big O Tires franchise. The company is an Equal Opportunity/Drug-Free Employer.

Requirements

High school diploma or equivalent.
At least three years of management experience or related work experience.
Successfully complete the Break Time Area Supervisor training program within six months of accepting the position.
Demonstrate responsibility, integrity, dependability, and stability.
Ability to learn new concepts and use technical materials.
Ability to perform mathematical calculations, make change, complete shift reports, and account for products during vendor check-in.
Ability to consistently operate a computer and other office productivity machinery.
Ability to prioritize and delegate effectively.
Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
Physical ability to move and position oneself to retrieve products and supplies weighing up to 50 pounds from shelves, under counters, or inventory stacks.
Physical ability to remain standing and/or driving in a stationary position for up to nine hours per shift.
Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees for up to 10 minutes.
Availability to work any shift, weekends, and holidays as needed.
Ability to travel up to 15%, including occasional overnight trips for training or meetings.
Ability to drive consistently and work in outdoor weather conditions.
Ability to exchange accurate information with Break Time customers in English.
Ability to occasionally ascend and descend ladders to handle inventory or products.
At least 18 years of age.
Valid driver’s license.
Legal authorization to work in the United States.
Ability to meet company requirements, including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check.

Nice To Haves

Bachelor’s degree.
Three years of experience as a multi-unit supervisor in the convenience-store industry.
Ability to work independently and in a team environment.
Ability to work at a fast pace.
Ability to perform detailed work accurately.
Excellent organizational skills.
Sales abilities.

Responsibilities

Support the Company Vision and Mission and implement strategies to achieve them.
Ensure all stores provide customer service that meets or exceeds company standards and customer expectations.
Maintain store image standards, ensuring stores are clean, well-stocked, and ready for business.
Ensure stores operate within established inventory levels, salary budgets and other control lines, and gross profit margins.
Build store sales and gross profits by implementing corporate merchandising policies, procedures, and programs.
Support and enforce company policies and applicable local, state, and federal laws and regulations.
Ensure personnel processes—including hiring, training, evaluations, discipline, and termination—are handled legally, ethically, promptly, and according to company policy.
Supervise store associates fairly, consistently, impartially, and in accordance with EEOC guidelines.
Assist with promotions according to the Marketing Department.
Conduct merchandise price surveys, observe competitors, and recommend changes when appropriate.
Monitor and support subordinates’ professional development and growth opportunities.
Supervise and coach direct reports, complete performance reviews, provide feedback and development opportunities, and take disciplinary action when necessary.
Ensure employees follow local, state, and federal guidelines for the sale of alcohol and tobacco.
Ensure required daily, weekly, and monthly paperwork is completed.
Establish individual and team goals for each department, set personal goals with senior leadership, and ensure goals are attainable and trackable.
Ensure employees follow posted work schedules and proper clocking procedures.
Resolve conflicts in a timely manner.
Prepare and submit recommended budgets for departmental operations.
Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Opportunity for performance incentives.
Employee assistance program.
Medical insurance.
Dental insurance.
Vision insurance.
Company-paid life insurance.
Short- and long-term disability coverage.
401(k) plan with company match and pre-tax and Roth options.
Educational expense assistance for employees pursuing education aligned with their employment.