Area Manager

Cozzini Bros.•Mobile, AL

12d

About The Position

Cozzini Bros. is hiring an experienced Area Manager based in the Mobile, Alabama region. The Area Manager oversees all aspects of company operations in the assigned area, including route delivery operations, new business generation where the area does not have a separate new-business function, and administration. The position manages personnel, customer service and deliveries, sales and marketing, facilities, vehicles, inventory, paperwork, and operational expenses. The role may require overnight travel and long hours when necessary. Compensation is $60,000 or more, with the opportunity to earn a 15% annual EBITDA bonus. A company vehicle is provided for work, with gas, service and maintenance, and insurance paid by the company.

Requirements

Valid driver’s license.
Pass pre-employment drug and background tests.
Meet pre-employment and periodic motor vehicle record requirements under the Company’s Fleet Safety Program.
Ability to lift up to 50 pounds repetitively and to reach, twist, turn, bend, climb, and pull.
Willingness to travel overnight at times.
Strong oral, written, and listening communication skills, with active communication with subordinates, peers, and headquarters personnel.
Ability to develop subordinates’ skills and competencies through training, development, and motivation.
Demonstrated leadership and managerial ability to lead a team, hire and fire, and manage daily area operations.
Executive skills, integrity, and honesty, including building mutual respect and trust, meeting commitments, and following company policies and procedures.
Strong customer-service orientation and commitment to customer satisfaction.
Sound judgment and ability to make decisions based on logical assumptions, including consideration of alternative actions.
Ability to maintain stable performance under stress and multiple deadlines.
Strong work ethic, willingness to work long hours when necessary to achieve company goals, and high work standards that set an example for subordinate employees.

Responsibilities

Recruit and hire personnel; provide training, explain role requirements, and coach, motivate, and evaluate employees.
Periodically accompany drivers and new-business personnel in the field to evaluate performance and provide coaching.
Maintain employee grooming and appearance standards, attendance records, vacation schedules, and compliance with company policies and procedures.
Provide high-quality products and complete daily deliveries across all routes; resolve service issues and address their root causes where possible.
Personally follow up on customer requests to cancel service to determine whether the business can be retained or a systemic issue needs correction.
Maintain and periodically optimize route structure; oversee inventory exchanges with the sharpening center.
Oversee company vehicle appearance, maintenance, and care, driver compliance with fleet safety procedures, and facility upkeep and cleaning.
Manage the timely, efficient, and cost-effective interface with the sharpening center and maintain accurate rental and sales equipment inventory; coordinate replenishment with headquarters.
Provide route coverage when drivers are on vacation or unavailable, including during holiday weeks.
Achieve assigned area sales goals, develop plans and reporting to track performance, and sell additional business in existing accounts.
Develop a system to generate and process sales leads; oversee directed price increases and monitor competitive activity, keeping the Regional General Manager informed.
Debrief drivers and ensure checkout, cash collection, deposit, and paperwork procedures are followed.
Ensure accidents and injuries are reported promptly according to company procedures.
Assist headquarters with accounts receivable collection when requested and oversee area operating expenses for fiscal prudence.
Assist with company improvement activities as directed by the Regional General Manager.