Area Manager (Exodus, Alliance, and OHP)

Aeon•Minneapolis, KS

1d•$85,000 - $90,000•Onsite

About The Position

Aeon is seeking an experienced property management leader to oversee three permanent supportive housing communities: Exodus, Alliance, and OHP (The Lamoreaux, The Lamoreaux Expansion, The Continental, and The Coyle). The Area Manager will take a hands-on role in opening and managing Exodus, a new 72-home community in downtown Minneapolis, while leading and developing the Property Managers at Alliance and OHP. Approximately 80% of the role focuses on Exodus and 20% on Alliance and OHP. The Area Manager is responsible for property operations, financial performance, affordable housing compliance, property condition, resident experience, and team leadership. The position builds relationships with residents, supportive service providers, referral partners, and community partners to foster safe, stable, and welcoming communities that support long-term housing stability. The Area Manager reports directly to the Portfolio Director. This is a full-time, in-person position with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m., with flexibility to meet property, resident, and team needs. Before Exodus opens, the position will be based at Mary Hall in downtown St. Paul while preparing for the opening. Afterward, it will be based primarily onsite at Exodus in downtown Minneapolis. Regular visits to Alliance and OHP and occasional travel to Aeon’s Central Office, training facilities, or other properties are required. The position participates in the property management on-call rotation, typically one week every five to six weeks, and must make timely management decisions in response to urgent needs or emergencies.

Requirements

At least 5 years of multifamily property management experience, including demonstrated success leading property teams and managing affordable housing communities.
Experience in permanent supportive housing or working with individuals impacted by homelessness, housing instability, mental health challenges, substance use, poverty, or trauma.
Demonstrated ability to coach, develop, and hold staff accountable while building engaged, high-performing teams.
Strong experience with property budgets, financial reporting, collections, occupancy management, and operational planning.
Working knowledge of affordable housing programs, including Tax Credit/Section 42, Section 8, and other applicable housing requirements.
Experience building effective relationships with supportive service providers, referral agencies, residents, and community partners.
Strong problem-solving, communication, and decision-making skills, including the ability to manage competing priorities and respond effectively to challenging situations.
Ability to engage with diverse communities in a culturally responsive manner while maintaining professional boundaries and confidentiality.
Commitment to Aeon’s mission, values, and diversity, equity, and inclusion efforts.
Resourcefulness, problem-solving ability, relationship-building skills, and a commitment to excellence.
Valid driver’s license, vehicle insurance, and regular access to a reliable vehicle.
Ability to remain stationary for extended periods while working at a computer and attending meetings; operate standard office equipment; move around the office; reach above and below shoulder height; occasionally lift and carry up to 15 pounds; and conduct property tours and inspections involving multiple floors and uneven surfaces.
Ability to communicate clearly and effectively verbally and in writing, in person and through virtual platforms, and work in environments with moderate noise levels.

Responsibilities

Lead, coach, and develop the onsite Exodus team through training, performance management, annual reviews, and clear expectations for accountability and resident service.
Directly supervise, coach, and support the Property Managers at Alliance and OHP, helping them set priorities, strengthen operations, and achieve property goals.
Evaluate property and team performance across all three communities, identify areas for improvement, and hold teams accountable for results.
Partner with Aeon’s Talent Acquisition Manager on effective and equitable recruitment and hiring.
Develop and manage annual operating budgets, monitor expenses, prepare monthly financial variance reports, and support capital planning.
Monitor delinquency, address past-due balances, and ensure timely collections follow-up while working with residents and service partners to support housing stability.
Review financial performance at Alliance and OHP, identify concerns, and work with Property Managers on action plans.
Direct maintenance and cleaning operations at Exodus, including work orders, apartment turnovers, preventative maintenance, and general property upkeep.
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities to improve property conditions.
Support Alliance and OHP Property Managers with maintenance priorities, property inspections, and vendor performance.
Prepare properties for regulatory and oversight agency inspections and promptly address findings.
Lead leasing and occupancy at Exodus, coordinating with referral partners, service providers, and internal teams to meet occupancy goals and support successful move-ins.
Ensure applications, eligibility certifications, recertifications, renewals, and required documentation are completed accurately and on time.
Monitor occupancy and compliance at Alliance and OHP and guide Property Managers in addressing vacancies and compliance concerns.
Partner with Aeon’s Compliance Team to prepare for audits and inspections, resolve complex compliance matters, and maintain compliance with applicable housing program requirements.
Build and maintain relationships with residents, Touchstone Mental Health at Exodus, and service partners at Alliance and OHP, supporting housing stability while maintaining clear roles between property management and supportive services.
Help property teams navigate complex resident situations with empathy, sound judgment, consistency, and respect for resident rights and lease requirements.
Foster safe, stable, and welcoming communities through culturally responsive communication, collaboration, and respect for residents’ dignity.
Participate in the property management on-call rotation and respond to urgent site needs or emergencies with timely, appropriate management decisions.