Partner Alliance Manager

Pindrop

17h•$130,000 - $160,000•Remote

About The Position

Pindrop is hiring a Partner Alliance Manager to own and scale strategic technology and channel alliances, turning them into repeatable, revenue-generating partnerships. The role carries a partner-sourced and partner-influenced revenue target and is responsible for joint strategy, marketplace readiness, co-selling, pipeline, and revenue attainment across partner platforms. The manager will build and scale programs for resellers, ISV partners, and system integrators, including recruiting, onboarding, contracting frameworks, pricing, and revenue share. They will create partner enablement and sales materials, coordinate internal teams to support integrations and the partner ecosystem, track partner KPIs and pipeline, and relay partner feedback to Product and leadership. The role has executive visibility and a direct impact on Pindrop’s partner ecosystem and business outcomes. Pindrop is a cybersecurity company whose trust platform supports identity verification across voice, video, and digital interactions. The company describes its environment as remote-first, with regular in-person team events and gatherings. The position offers a US base pay range of $130,000–$160,000, plus eligibility for commission payments.

Requirements

At least 5 years of experience in partner alliances, channel sales, or partner ecosystem development at a software company.
Demonstrated, quantifiable success driving revenue through reseller and/or other ISV partnerships, such as partner-sourced revenue, partner pipeline contribution, or growth against target.
Demonstrated experience building and scaling reseller or channel programs.
Strong understanding of contracting, pricing models, partner enablement, and partner economics.
Understanding of the telecommunications space, with relevant experience or relationships in its ecosystem.
Conversance with conversational AI technologies, including how AI agents and agent platforms are changing partner ecosystems and go-to-market models.
Exceptional communication, negotiation, and relationship management skills.

Nice To Haves

Established relationships within contact center/CCaaS partner and integrator communities.
Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX.
Direct experience with NICE or CXone.

Responsibilities

Build executive and working-level relationships across partner product, partner, and field organizations; align on joint strategy, marketplace readiness, and co-sell priorities.
Carry a partner-sourced and partner-influenced revenue target and manage pipeline, conversion, and attainment.
Develop joint value propositions and go-to-market plans; manage co-sell motions and deal cycles with partner sellers, resellers, and integrators.
Define and launch programs for resellers, ISV partners, and system integrators, including recruiting, onboarding, contracting frameworks, pricing, and revenue share.
Create partner onboarding, training, certification, and deal registration processes, as well as playbooks, battle cards, and sales tools for internal and external teams.
Coordinate Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem; track partner KPIs, milestones, and pipeline.
Bring partner and reseller feedback to Product and leadership to inform roadmap, messaging, and support.

Benefits

Unlimited paid time off.
Competitive compensation package including RSUs for all employees.
Generous health and welfare plans, including one employer-paid employee-only plan.
Employer contribution to a Health Savings Account.
Vision and dental plans for employees and their families.
Paid parental leave for birth, adoptive, and foster parents.
One year of diaper delivery for a new addition to the family.
Recurring monthly phone and internet allowance.
Enhanced fertility and GLP-1 benefits.
Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education.
Remote-first work environment with flexibility and autonomy.
Regular team on-sites, company-wide events, and intentional in-person gatherings.