Area Manager- Waukegan, IL

Stake Center Locating•Waukegan, IL

About The Position

The Area Manager, Locate at Stake Center Locating oversees locating operations in the assigned area. The role includes distributing workload, maintaining force-to-load requirements, managing customer and community interactions, and coordinating with corporate, IT, and purchasing. The manager supports employee performance through supervision, mentoring, disciplinary oversight, and performance reviews; inspects vehicles and equipment; orders inventory; interprets operational reports; and assists with damage resolution and difficult locate jobs when needed. The position may involve long hours, weekend or holiday work, and travel, including overnight stays and out-of-town assignments or training.

Requirements

Be at least 18 years of age.
Have a high school diploma or equivalent.
Pass a background check required for access to restricted and/or controlled areas.
Have a valid driver's license and acceptable driving record.
Be able to pass random drug screens and remain drug free.
Be computer literate, with above-average computer skills.
Be able to perform locating work and effectively conduct a PDR or damage investigation.
Be able to interact effectively with the public, customers, contractors, utility representatives, and employees under the manager's direction.
Have excellent oral and written communication skills.
Have effective leadership experience in the locating industry.
Have a comprehensive understanding of underground utility construction and placement.
Successfully complete the company-provided Locate Technician training program and pass all required testing.
Have three to five years of experience.

Responsibilities

Oversee workload distribution.
Manage customer relations and interact with corporate, IT, purchasing, homeowners, and the general public.
Oversee disciplinary action.
Inspect vehicles and equipment.
Order inventory.
Mentor supervisors to improve performance.
Assist with damage resolution when necessary.
Interpret reports, including PDRs, audits, and production reports.
Assist with difficult locate jobs when necessary.
Maintain force-to-load requirements.
Conduct staff performance reviews.