Area Manager

Bridgestone•Dallas, TX

About The Position

The Area Manager leads the overall operations and compliance of stores in an assigned area through Store Managers and their employees. The role focuses on developing and empowering teammates, delivering a customer-centric experience, fostering customer loyalty, and supporting the communities served. The Area Manager sets business plans, manages the area's P&L, and uses company operations tools and support resources to drive sales growth, operating profit, and other performance measures. The position also requires an active presence in stores and the ability to lead operations through organizational change.

Requirements

At least 8 years of combined experience managing a single store or multi-unit retail operation.
At least 3–5 years overseeing a P&L for a store or area/district.
High school degree or equivalent.
At least 3–5 years of experience as a hiring manager recruiting, hiring, and promoting teammates.
Must reside in the assigned area.
Must have a valid driver's license.
Must be willing to travel.

Nice To Haves

A BS/BA degree is strongly preferred, or an equivalent combination of education and work experience.
Automotive industry experience is preferred but not required.
Experience managing a sizable P&L is helpful.

Responsibilities

Oversee the performance of multiple Store Managers and their retail locations.
Support company initiatives to achieve the Vision 2020 Company strategy and deliver a high-performance, customer-centric culture.
Monitor store performance goals, including customer count and retention, unit sales, CFNA credit card applications, telephone conversions, and safety.
Identify training and development opportunities for teammates.
Set the business plan and manage the P&L for the assigned area.
Drive B2B business in the assigned area and train Store Managers on B2B-related duties.
Ensure stores follow compliance and safety policies and procedures.
Manage and resolve customer escalations.
Partner with region and Store Support Center staff, including Human Resources, Finance, and Marketing, to lead and manage area needs.
Closely monitor Talent Acquisition efforts, Labor Demand Forecasting, and Payroll.
Visit each store regularly and attend region meetings as required by the Region Manager.
Engage teammates and improve retention, deliver on commitments, develop others, lead stores through change, recognize teammates' accomplishments, and support customers and communities.